TER Occitanie - LiO

📅 Since 31 May 2024, more than 4.9 million nights have already been booked at open-air campsites, a figure described as "very satisfying" by the Regional Committee for Tourism and Leisure of Occitanie (CRTL) for the upcoming summer. This represents a 6% increase compared to the same dates in 2023, with 74% of these concerning July and August. Bookings for September show a notable increase of 26%, offering campsite operators an additional opportunity, although drought remains a challenge for them.

Booking trends in the rental sector are following a slightly different path. While June shows a decline compared to 2023 (-3%), bookings for July and August show a "slight increase" (+2% and +6% respectively). Bookings for September are rising significantly by 30%.

However, on the coast, some resorts expect a slight drop in occupancy rates early in the season, particularly in July (-1.9%). Forecasts are more encouraging for late summer, with occupancy rates rising in August (+2.4%) and September (+3.8%). In the Pyrenees, another major tourist area of Occitanie, the forecast occupancy rate for the summer season averages 29.1%. Peer-to-peer rental accommodation, meanwhile, is seeing a slight slowdown in bookings.

Furthermore, the Occitanie region recorded 64.8 million overnight stays between January and May 2024, up 3% due to a rise in foreign overnight stays (+15%) and near-stable French overnight stays (-1%). However, Occitanie residents are noted to be travelling less within their own region (-12%). After a start to the year similar to 2023, tourist activity picked up significantly from the Easter weekend onwards.

🏅 In 2023, Occitanie broke its tourism attendance record with 225 million overnight stays. In addition to this success, the region is working to develop more sustainable tourism and has notably seen the return of British tourists.

Enjoy the charms of Occitanie for your summer holidays and discover a region rich in history, nature and flavours! 🌿🌊

Want to follow TER Occitanie traffic info or need to ask a question?

If so, here are all the options for contacting the TER Occitanie network and getting the answers you need.

TER Occitanie phone number:

By phone: 0 800 31 31 31 (free call). The service is available:

• Monday to Friday, from 7am to 8pm,
• Saturday, from 9am to 2pm.

Other ways to get in touch:

Online: Go to the official TER Occitanie website to check schedules, follow traffic info or ask your questions via the contact form.

Mobile app: Download the liO Train app to check schedules in real time, buy your tickets and follow disruptions on the network.

At the station: You can also go to one of the ticket counters at the station or to self-service kiosks for help or additional information.

Stay informed:

Remember to follow the TER Occitanie Twitter account for live updates on traffic and any disruptions. It's a quick and convenient way to stay connected to your network's latest news!

TER Occitanie form:

By form: To fill in the request form, click here.

TER Occitanie Social Media

To interact with TER Occitanie's Twitter account, go to the TER Occitanie account. They reply to tweets from 6am-8pm and on Sundays from 1pm-8pm.

You can also contact TER Occitanie on its Facebook page.

And finally, the liO Train Occitanie WhatsApp account will answer you at 06 24 77 80 84 for all your questions.

This is no longer the case: TER trains in France don't have assigned seating.

Whether in Hauts De France or in Occitanie: first come, first served.

To travel comfortably and choose the spot that suits you, we recommend arriving at the station a few minutes before your TER Occitanie departs. This will allow you to find a seat without rushing and start your journey with complete peace of mind.

Want to explore the territories of Occitanie while keeping your budget under control?

The region offers many deals for travelling at low prices. Here are the best deals for your trips:

The best TER Occitanie deals

TER Occitanie at €1: Tickets for just €1, available for a limited number of trips. Please note, these tickets are non-refundable and non-exchangeable, and are only valid on the chosen time slot. An ideal offer for getaways at a minimal price!

TER Small Price Offer: Avantagio'Futé: Enjoy fixed-price tickets from €3, €5, €10 or €15, depending on the distance travelled. This offer applies exclusively to liO Occitanie trains labelled "Futé" and is neither refundable nor exchangeable.

TER Occit group offer

Want to discover the natural treasures of the Occitanie region?

Let yourself be charmed by the authentic charm of the Yellow Train, an icon of the TER Occitanie network! This legendary train, also known as the "Canary of the Pyrenees," crosses some of the most spectacular landscapes in the region.

Its route takes you to the heart of two must-see natural sites:

• The Parc naturel régional des Pyrénées Catalanes,
• The Grand Site Occitanie du Canigou.

On board, enjoy stunning views of exceptional places such as:

• The magnificent Lac de Salagou,
• The majestic Canigou massif,
• The famous ski resort Font-Romeu,
• And many other natural wonders to discover along your journey!

Designed for tourism, the Yellow Train runs at a speed of 30 km/h, giving you all the time you need to admire the exceptional panoramas of Occitanie. It's the ideal way to explore the region at a peaceful, immersive pace.

And that's not all! The Yellow Train also runs in winter, with preferential rates perfect for reaching the ski slopes of the Pyrenees. A unique experience combining discovery, relaxation and enjoyment!

Unlike TER Bourgogne, the TER Lio Occitanie network offers fewer regional discount cards, but for greater simplicity.

So if you're looking for a TER Occitanie regional card, there's only one: the Carte régionale liO Train.

Libertio discount card, the Occitanie region's discount card

TER card price: €20 per year.

The benefits of the Libertio TER card:

• Half-price trips on all your journeys, on simple proof.
• Valid at all times, no subscription needed.
• Valid on TER Occitanie coaches and liO SNCF trains.
• Also allows travel to the Nouvelle-Aquitaine, Auvergne Rhône-Alpes or PACA regions (departure must be from Occitanie).

And finally, the Carte Avantage will be your best friend for travelling across the whole TER network as well as TGV Occitanie.

Want to take advantage of it?

Buy it directly on Tictactrip for €49/year in the Contact tab.

Wondering whether your TER Occitanie ticket can be cancelled or refunded free of charge?

Here's everything you need to know:

• Delays or cancellations: In the event of a delay or cancellation of a TER Occitanie train, no financial compensation is provided. However, alternative transport may be offered depending on the circumstances.
• Cancellation before departure: If you wish to cancel your ticket, a 10% deduction of the purchase price applies up to 24 hours before your departure. After this deadline, tickets become non-exchangeable and non-refundable.
• Validity of liO Train tickets: A liO Train ticket is valid all day on all trains and coaches of the selected route, giving you optimal flexibility to plan your trips.

To offer you maximum comfort and simplicity, Tictactrip is proud to be an authorised distributor of SNCF TER Occitanie train tickets.

What does this mean for you?

All trains available on the official TER Occitanie website are also accessible directly through our search results, guaranteeing you quick and easy access to all regional routes.

The added bonus? You can now travel at the lowest prices by comparing and combining your preferred routes with other means of transport, such as buses or carpooling. An ideal solution to save money while optimising your trips!

Enjoy easy inter-regional journeys, handy when travelling from Occitanie to Nouvelle-Aquitaine for example!

This winter, hit the slopes and enjoy the thrill of skiing just a few hours from home!

With this exceptional offer, enjoy an all-inclusive stay that includes:

• A round trip on the liO TER train to reach the resorts easily and without stress,
• A transfer from the station to your favourite ski resort in the Pyrenees,
• A ski lift pass valid for 1 or 2 days, depending on the destination chosen.

It's the ideal offer to explore the many snowy slopes of the Pyrenees and make the most of winter sports!

Destinations included in the offer:

You can ski at the following resorts:

• Ax 3 Domaines,
• Ascou-Pailhères,
• Barèges-Grand Tourmalet,
• Beille,
• Cauterets,
• Guzet,
• La Mongie-Grand Tourmalet,
• Le Lioran,
• Piau-Engaly,
• Porté-Puymorens,
• Saint-Lary.

Whether you're a beginner or an expert, these destinations offer a variety of slopes and activities for all levels. Don't wait any longer to book and enjoy winter in Occitanie!

To pay your TER Occitanie fine, simply settle your fine at this address.

Want to arrive on time, but your liO TER train was delayed?

Even worse, a TER Occitanie train cancellation caught you off guard? Don't panic, there are solutions to help you.

How to get a delay certificate?

In the event of a delay or cancellation, you can issue a delay certificate up to 5 days after your journey. This official document can be downloaded directly from the TER Occitanie website, in the "Service and Contacts" section, under the "Delay Certificate" tab. This certificate can be useful to justify a delay to your employer or for administrative procedures.

What to do in the event of a train cancellation?

If your train has been cancelled, several alternatives are available to you:

• You can opt for the next train at no extra cost, subject to availability,
• Ask for assistance at the station to find a backup solution,
• If no solution is possible, find out about refund conditions at the ticket counters or from TER Occitanie customer service.

Refund and compensation

In certain situations, particularly in the event of major disruptions, you may be eligible for a partial or full refund of your ticket. To do this:

• Contact TER Occitanie customer service via the number 0 800 31 31 31 (free call),
• Or go to the "Service and Contacts" section of the website

  This service is also available on all other Regional TER networks, such as in Centre-Val De Loire for example.

For people with disabilities, numerous services are available to make your journeys on the TER Occitanie network simpler and more accessible.

Accès Plus Train liO

This free service, available by reservation, allows travellers with disabilities to benefit from personalised support for their journeys on liO train Occitanie. Whether it's boarding, disembarking or accessing station services, assistance is provided at every stage of your journey.

Accès Plus National

Extend the experience with Accès Plus National, which offers the same benefits as the liO service, but also applies to national and international trains departing from the TER Occitanie region. For example, this service is available for journeys to Barcelona or other major European cities.

TER Occitanie Translator

Are you deaf or hard of hearing?

The TER Occitanie network provides a dedicated service to facilitate your communication with SNCF telephone advisors. Thanks to a French Sign Language (LSF) interpreter, you can obtain all the information you need to organise your trips with complete peace of mind.

TER Alert Number

In the event of a dangerous situation on board a train, an emergency number is available to report any incident or suspicious behaviour. Dial 31 17, available 24/7. A quick and appropriate response will be provided to ensure your safety.

These services reflect the TER Occitanie network's commitment to offering inclusive and secure journeys for all its passengers.

Need to plan your trip with complete peace of mind?

Want to avoid strikes on the TER Occitanie network or not be caught out by a train delay?

With our booking platform, easily plan your journey by checking all the TER Midi-Pyrénées schedules. It's simple, fast and completely free!

With our tool, you can:

• Search and compare schedules in real time,
• Explore alternatives if your TER liO Occitanie schedule changes,
• Choose the date and time that best suit your needs.

Enjoy an optimised experience directly from our website or mobile app, and say goodbye to unexpected surprises. Start preparing your trip now with reliable, accessible information at any time. Because a well-prepared trip is a successful journey!

This winter, hit the slopes and enjoy the thrill of skiing just a few hours from home!

With this exceptional offer, enjoy an all-inclusive stay that includes:

• A round trip on the liO TER train to reach the resorts easily and without stress,
• A transfer from the station to your favourite ski resort in the Pyrenees,
• A ski lift pass valid for 1 or 2 days, depending on the destination chosen.

It's the ideal offer to explore the many snowy slopes of the Pyrenees and make the most of winter sports!

Destinations included in the offer:

You can ski at the following resorts:

• Ax 3 Domaines,
• Ascou-Pailhères,
• Barèges-Grand Tourmalet,
• Beille,<

Frequent traveller?

To make your journeys easier, there is a wide range of TER Occitanie passes, suited to every situation: Youth, Occasional, Student, Business...

If you travel regularly on Occitanie routes, choosing a TER Occitanie pass is THE ideal solution to save on your trips while enjoying great flexibility. Whether you're a student or a professional, there's bound to be an offer suited to your needs!

Here is the list of monthly TER Occitanie - liO TER passes:

Monthly TER Occitanie Pass: Fréquencio'

Pass price: Capped at a maximum of €228 for a journey over 118 km.

Two formulas available: Classic and Youth.

Benefits:

• Unlimited travel on a defined route,
• Cost-effective from 5 round trips,
• Valid on TER Coaches and SNCF Occitanie trains,
• Reduced rates for young people: max €126.70 for a journey > 108 km,
• Extra options for a few euros more: Weekend Pass and discounted Intercités.

Monthly TER Kartatoo Pass

Pass price: €19 for students, €35.70 for everyone else.

Two formulas available: Classic and Student.

Benefits:

• Unlimited travel across all land transport in the Occitanie region within a single zone,
• Easy top-up on the KorriGo card,
• No-commitment subscription.

Please note: All these passes are also available in weekly and annual formats.

There are also other specific TER Occitanie passes, suited to particular uses:

• TER Occitanie Pastel Pass: For €70/month, this pass lets you travel free on TER trains within the Toulouse metropolitan area while also having access to Toulouse's urban transport.
• Fréquencio' Lines 100% at €1 Pass: For €40/month, enjoy trips for just €1 on specific lines: Nîmes - Le Grau-du-Roi, Carcassonne - Quillan, and Perpignan - Villefranche-Vernet-les-Bains.

How can I travel with luggage on TER Occitanie?

When travelling on TER Occitanie, there is no maximum size imposed on your luggage.

As with a trip in Pays De La Loire, you can bring as many suitcases as you like, but don't overdo it!

Travelling with your bike on board TER Occitanie: What you need to know

Good news for cyclists: you can bring your bike on board TER Occitanie trains for free, with no advance booking required (except on the Narbonne - Toulouse line).

To ensure a pleasant journey for everyone, a few rules must be followed:

• Your bike must be labelled with your first and last name,
• It must not obstruct other passengers or block aisles, or a conductor may refuse boarding.

In addition, the TER Occitanie network offers handy services to make your travels easier:

• TER Occitanie Bike Shelters: Secure bike shelters are available in many stations across the region, letting you park your bike with complete peace of mind.
• Bike Traffic Forecast Calendar: Free and practical, this tool helps you plan your trips during busy periods so you can travel with your bike stress-free.

Whether you're a regular or occasional cyclist, the TER Occitanie network is committed to making your journeys with your bike simple and enjoyable, for ever greener and more sustainable mobility!