TER Nouvelle-Aquitaine

🚆 In line with the national strategy of the Destination France plan, Nouvelle-Aquitaine is strengthening its commitment to becoming a model region in sustainable tourism. Drawing inspiration from the Occitanie Rail Tour initiative, the region is taking a decisive step by launching an ambitious offer of 25 "low-carbon" trips, reflecting the expectations of environmentally conscious travelers.

These innovative trips, entirely accessible by public transport, promote a "slow tourism" approach, highlighting soft mobility such as train, bike or hiking. They favor partnerships with local providers committed to eco-responsible practices, particularly through environmentally friendly sourcing and biodiversity initiatives.

This new range of trips mainly targets French customers, whether regional or national, meeting travelers' varied needs. It comes in two formats: "turnkey" trips, either guided or self-guided, designed to offer optimal flexibility and personalization. These products are developed in collaboration with leading adventure travel partners, including Allibert Trekking, Terres d'Aventure, and Chamina Voyages, well-known brands of the Voyageurs du Monde group.

Christelle Chassagne, president of the Nouvelle-Aquitaine Regional Tourism Committee (CRT), notes: "Tour operators have managed to transform existing trips by integrating even more environmentally friendly practices, while offering new experiences suited to the low-carbon approach." This strategy reflects the region's ambition to combine tourist appeal with the preservation of its natural heritage.

With these initiatives, Nouvelle-Aquitaine affirms its position as a committed and visionary region, offering travelers unique opportunities to discover its landscapes while reducing their carbon footprint. Each trip becomes a concrete way to contribute to preserving this region's exceptional riches.

Take part in this sustainable tourism revolution by choosing a "low-carbon" trip with Tictactrip. Enjoy an enriching, environmentally friendly travel experience while exploring the authentic beauty of Nouvelle-Aquitaine. 🌿🌞

🚆 Heading to the Creuse! Discover the various stops served by TER trains, letting you explore this department rich in authentic landscapes and picturesque villages. Here is the list of stations to help plan your next trip:

🗺️ List of stations in the Creuse

• Aubusson station,
• Busseau-sur-Creuse station,
• Felletin station,
• Guéret station,
• La Souterraine station,
• Lavaufranche station,
• Lavaveix-les-Mines station,
• Marsac (Creuse) station,
• Montaigut station,
• Parsac - Gouzon station,
• Saint-Sébastien station,
• And finally, Vieilleville station.

💡 Whether you're drawn to the charm of Guéret, the craft traditions of Aubusson or the tranquillity of Felletin, TER Nouvelle-Aquitaine gives you convenient access to these destinations. Hop aboard and let yourself be won over by the authentic beauty of the Creuse!

💸 In Nouvelle-Aquitaine, a variety of discount cards and special deals are available to help you travel more affordably and conveniently. Discover below the options to suit every need, whether you're travelling alone, with family or in a group. 🚆

🎟️ TER Nouvelle-Aquitaine discount cards:

• Young -28 tickets: Reserved for travellers under 28, this ticket offers journeys from €4, valid for distances of up to 700 km, with no extra formalities. The offer is valid within Nouvelle-Aquitaine and to neighbouring regions.

• Low-price tickets: Available to everyone, this offer has 4 price tiers depending on distance (€5, €10, €15, or €20). These tickets are available online for selected journeys, in limited numbers, from D-60 to D-2.

• Tribu fare (2 to 5 travellers): Ideal for group travel. Discounts range from 20% to 50% depending on the number of travellers, with an extra 50% discount for children aged 4 to 11.

• Skipass: In winter, enjoy -50% on TER journeys to Le Lioran station, 30% off ski lift passes and free access to shuttle buses to the resorts.

• Pass Escapade: Valid in July and August, it offers return trips from €8. Children under 12 travel free (up to 3 children per adult). Two options are available: 1 day or 2 consecutive days.

• Pau-Canfranc Pass: Travel between Pau and Canfranc for just €12, combining TER and coach.

• Passbask: For your journeys between Bayonne and San Sebastian, enjoy a return fare of €12 for adults and €8 for children aged 4 to 12. Free for under-4s.

• Carte +: An annual card offering 25% off on weekdays, 50% off on weekends, and -50% for an accompanying person. Ideal for regular travellers.

• Carte Solidaire: Free and reserved for eligible people (family quotient below €870, AAH recipients or refugees). It offers an 80% discount on all journeys for one year.

• National discount cards: Available to everyone:

  • Carte Avantage Jeune: For 12-27 year-olds, €49/year, offering 25-50% off.
  • Carte Avantage Senior: For those over 60, €49/year with the same discounts.
  • Carte Liberté: €399/year, giving 50% off all journeys.

• School group tickets: Reduced fares for classes from nursery to secondary school, with prices ranging from €1 to €4 per student depending on distance travelled.

• Group tickets: For groups of 10 or more, enjoy -50% off ticket prices in 1st or 2nd class.

✨ Whether you're a student, a family, a regular traveller or a group, there's a solution to help you explore Nouvelle-Aquitaine at a lower cost. Take advantage of TER Nouvelle-Aquitaine discounts and set off to discover the region!

🌲 The Landes, a department where nature reigns supreme! Although TER stations are fewer there, this perhaps reflects an invitation to discover its vast natural spaces, majestic pine forests and charming villages. 🚆 Why not see for yourself?

Thanks to TER Nouvelle-Aquitaine trains, explore the Landes with ease from the following stations:

🗺️ List of stations in the Landes

• Arengosse station,
• Dax station,
• Bénesse-Maremne station,
• Labenne station,
• Labouheyre station,
• Mont-de-Marsan station,
• Morcenx station,
• Ondres station,
• Peyrehorade station,
• Saint-Geours-de-Maremne station,
• Saint-Martin-d'Oney station,
• Saint-Vincent-de-Tyrosse station,
• Saubusse-les-Bains station,
• Ychoux station,
• And finally, Ygos station.

💡 Whether you're drawn to the energy of Dax, the beaches of Labenne, or the quiet charm of the Landes villages, TER gives you an ideal opportunity to travel across the Landes. Set off to discover this area where nature and authenticity blend harmoniously!

🚆 If your regional express train (TER) arrives late, you can request a delay certificate to officially confirm the situation.

💡 This document can be requested up to 5 days after your trip, giving you plenty of time to complete the process without stress.

Here is the link to get your delay certificate.

🚆 In the Corrèze, enjoy a wide choice of towns, stations and landscapes to explore during your trip to Nouvelle-Aquitaine. This department offers destinations rich in history, nature and local charm. Here is the list of TER stations to guide your discovery:

🗺️ List of stations in the Corrèze

• Allassac station,
• Aubazine - Saint-Hilaire station,
• Bort-les-Orgues station (SNCF as TER),
• Brive-la-Gaillarde station,
• Bugeat station,
• Cornil station,
• Corrèze station,
• Égletons station,
• Jassonneix station,
• La Rivière-de-Mansac station,
• Lacelle (Corrèze) station,
• Lubersac station,
• Masseret station,
• Meymac station,
• Montaignac-Saint-Hippolyte station,
• Pérols station,
• Pompadour station,
• Tulle station,
• Turenne station,
• Ussel station,
• Uzerche station,
• And finally, Vigeois station.

💡 Whether you love historical heritage, nature or simply seek tranquillity, the Corrèze has plenty of surprises in store. Hop aboard TER Nouvelle-Aquitaine and set off to discover this unique area!

🚆 Want to travel around Nouvelle-Aquitaine using regional express trains (TER)? Great idea! This region is full of magnificent landscapes to discover, and TER trains give you easy access to a large number of stations spread across its various departments.

To give you an idea of the possible destinations, here is a list of the main stations located in the Charente department, an area rich in culture and charm. 🌟

🗺️ List of stations in the Charente

In the Charente, you can easily reach the following TER stations:

• 🚉 Angoulême station,
• 🚉 Chabanais station,
• 🚉 Chalais station,
• 🚉 Chasseneuil-sur-Bonnieure station,
• 🚉 Châteauneuf-sur-Charente station,
• 🚉 Cognac station,
• 🚉 Jarnac-Charente station,
• 🚉 Luxé station,
• 🚉 Montmoreau station,
• 🚉 And finally, La Rochefoucauld station.

💡 With this network of stations, set off to discover the treasures of the Charente and make the most of TER services for practical, comfortable trips. Have a great journey!

🚆 On board TER trains, SNCF offers a range of services dedicated to people with reduced mobility to ensure a comfortable trip suited to their needs.

To meet their needs, two specific services are available, offering a suitable welcome area with a reserved seat. However, it's important to note that these services require a booking at least 48 hours before departure.

🔹 Accès Plus

This service is specially designed for people with reduced mobility travelling on long-distance train journeys, involving other connections beyond TER trains alone.

To access the Accès Plus service, several contact options are available:

• 📞 By phone on 0 890 640 650 (€0.11/min incl. VAT);
• 📠 By fax on 0825 825 957 (€0.15/min incl. VAT);
• 📧 By email: accesplus@sncf.fr;
• 🌐 Online: accessibilite.sncf.com/.

🔹 Accès TER

Similar to the Accès Plus service, Accès TER is specifically dedicated to journeys made only by TER within the region.

To book this service, simply contact the following number:

• 📞 By phone on 0800 872 872 (free call), then press 4.

💡 Note: travellers with guide dogs are also accommodated, with a limit of two animals per train. This service is designed to ensure a pleasant and safe journey for all passengers.

🌊 This time, let yourself be seduced by the call of the sea and set off to discover magnificent Charente-Maritime. Thanks to regional express trains (TER), you can easily reach a multitude of stations to explore this charming region!

🚉 List of stations in Charente-Maritime

Get off at one of the following stations and start your adventure:

• Aigrefeuille - Le Thou station,
• Angoulins-sur-Mer station,
• Aytré-Plage station,
• Beillant station,
• Bords station,
• Bussac station,
• Châtelaillon station,
• La Jarrie station,
• Jonzac station,
• Loulay station,
• Montendre station,
• Pons station,
• Rochefort station,
• La Rochelle-Porte-Dauphine station,
• La Rochelle-Ville station,
• Royan station,
• Saint-Aigulin - La Roche-Chalais station,
• Saint-Hilaire - Brizambourg station,
• Saint-Laurent - Fouras station,
• Saint-Jean-d'Angély station,
• Saint-Savinien-sur-Charente station,
• Saintes station,
• Saujon station,
• Surgères station,
• Tonnay-Charente station,
• And finally, Villeneuve-la-Comtesse station.

💡 Whether you want to stroll along the beaches, explore historic towns like Rochefort or La Rochelle, or discover picturesque villages, Charente-Maritime has wonderful surprises in store for you. So hop aboard and set off on an adventure!

🚆 Planning to travel in Haute-Vienne? Discover this unique department aboard TER Nouvelle-Aquitaine trains. Here is the list of stations you can reach with direct TER journeys:

🗺️ List of stations in Haute-Vienne

• L'Aiguille station,
• Aixe-sur-Vienne station,
• Ambazac station,
• Les Bardys station,
• Bellac station,
• Bersac station,
• Brignac station,
• Châteauneuf-Bujaleuf station,
• Coussac-Bonneval station,
• Le Dorat station,
• Eymoutiers-Vassivière station,
• Fromental station,
• La Jonchère station,
• La Porcherie station,
• Lafarge station,
• Limoges-Bénédictins station,
• Limoges-Montjovis station,
• Magnac - Vicq station,
• La Meyze station,
• Nantiat station,
• Nieul station,
• Peyrilhac-Saint-Jouvent station,
• Pierre-Buffière station,
• Saillat-Chassenon station,
• Saint-Brice-sur-Vienne station,
• Saint-Denis-des-Murs station,
• Saint-Germain-les-Belles station,
• Saint-Junien station,
• Saint-Léonard-de-Noblat station,
• Saint-Priest-Taurion station,
• Saint-Sulpice-Laurière station,
• Saint-Victurnien station,
• Saint-Yrieix-la-Perche station,
• Solignac - Le Vigen station,
• Vaulry station,
• And finally, Verneuil-sur-Vienne station.

💡 Whether you want to explore the historic heritage of Limoges, relax by Lake Vassivière, or discover the region's charming villages, Haute-Vienne offers a wealth of destinations. Hop aboard the TER Nouvelle-Aquitaine and let yourself be seduced by this exceptional area!

🚆 Vienne is also a department with plenty of resources to help you travel with peace of mind. Thanks to TER Nouvelle-Aquitaine, explore this region rich in history, culture and varied landscapes!

🗺️ List of stations in Vienne

• Anché-Voulon station,
• Chasseneuil-du-Poitou station,
• Châtellerault station,
• Épanvilliers station,
• Futuroscope station,
• Iteuil station,
• Jaunay-Clan station,
• Lathus station,
• Ligugé station,
• Lusignan station,
• Lussac-les-Châteaux station,
• Mignaloux-Nouaillé station,
• Montmorillon station,
• Poitiers station,
• Rouillé station,
• Saint-Benoît station,
• Saint-Saviol station,
• Virolet-Croutelle station,
• And finally, Vivonne station.

💡 Whether you want to visit the Futuroscope, discover the medieval heritage of Poitiers, or explore the peaceful landscapes of Montmorillon, TER Nouvelle-Aquitaine takes you wherever you want to go. Board for a unique adventure in Vienne!

🚆 Do you need to cancel a TER Nouvelle-Aquitaine ticket and get a refund? Don't worry, here's everything explained in detail!

💡 TER Nouvelle-Aquitaine ticket refund rules:

Most TER Nouvelle-Aquitaine tickets can be refunded free of charge up to 24 hours before departure, provided your ticket's fare conditions allow it.

⚠️ Exceptions: Some tickets, such as Petits Prix tickets and School Group tickets, are non-refundable. Always check the conditions attached to your fare.

🔍 Cancellation and refund procedure:

The process depends on how you purchased your ticket:

• Purchase from an agency or authorised retailer (e.g. Tictactrip): Contact the retailer directly. If you bought your ticket on Tictactrip, go to our Contact tab to submit your request.

• Purchase on the TER Nouvelle-Aquitaine website: Log in to your customer account via the My Orders or Customer Account tab. If payment was made by card, the refund will be credited directly to your account.

• Ticket bought with a voucher: Contact the TER Nouvelle-Aquitaine Customer Relations Centre to get your refund.

• Purchase by phone: You will need to call TER Nouvelle-Aquitaine customer service on 0800 872 872 to cancel and request a refund.

⚠️ Important:

Tickets are neither cancellable nor refundable on the day of departure or after your travel date. Make sure to process your request in time to avoid any inconvenience.

💡 Tip: Check your ticket's fare conditions as soon as you buy it to avoid unpleasant surprises. Take advantage of the flexibility offered by certain fares to plan your trips with peace of mind!

🌳 Head for the Dordogne, a region renowned for its breathtaking scenery and rich heritage. Fully enjoy these wonders aboard TER Nouvelle-Aquitaine trains, which serve many fascinating destinations. Here is the list of stations you can discover:

🚉 List of stations in Dordogne

• Agonac station,
• Belvès station,
• Bergerac station,
• Boulazac station,
• Le Bugue station,
• Le Buisson station,
• Château-l'Évêque station,
• Condat - Le Lardin station,
• Les Eyzies station,
• Gardonne station,
• La Coquille station,
• Lalinde station,
• Lamonzie-Saint-Martin station,
• Lamothe-Montravel station,
• Mauzac station,
• Montpon-Ménestérol station,
• Mussidan station,
• Négrondes station,
• Neuvic (Dordogne) station,
• Niversac station,
• Périgueux station,
• Razac station,
• Saint-Antoine-de-Breuilh station,
• Saint-Astier station,
• Saint-Cyprien station,
• Saint-Léon-sur-l'Isle station,
• Saint-Pierre-de-Chignac station,
• Sarlat station,
• Siorac-en-Périgord station,
• Terrasson-Lavilledieu station,
• Thenon station,
• Thiviers station,
• Trémolat station,
• Vélines station,
• And to close this list, Les Versannes station.

💡 Whether you're drawn to the historic richness of Sarlat, the rolling landscapes of Bergerac, or charming villages like Belvès or Lalinde, TER trains offer an ideal way to travel around Dordogne. Hop aboard and let yourself be enchanted by the beauty of this exceptional region!

📅 TER Nouvelle-Aquitaine timetables are an essential tool for planning your trip easily and efficiently.

By checking these timetables, you can see all the TER connections between the different towns and areas of Nouvelle-Aquitaine. An ideal solution for organising your journey optimally and avoiding surprises. 🚆

🔍 Where can you find TER Nouvelle-Aquitaine timetables?

👉 Timetables are available:

• On the official SNCF website,
• At TER stations in the region,
• And also in shops.

💡 By searching on Tictactrip, you can access not only TER Nouvelle-Aquitaine timetables, but also options to compare and combine your TER journeys with other modes of transport. A real time and money saver!

📲 Finally, you can also check timetables on the Nouvelle-Aquitaine Voies Ferrées website, a practical and comprehensive resource for all your journeys.

🚆 Does Gironde ring a bell? If not yet, that's about to change! With all the TER connections available in this department, you'll have the chance to discover its many treasures, from its coastal landscapes to its renowned vineyards. Here is a list of stations served to inspire you:

🗺️ List of stations in Gironde

• Alouette-France station,
• Arbanats station,
• Arcachon station,
• Aubie - Saint-Antoine station,
• Barsac station,
• Bassens station,
• Beautiran station,
• Bègles station,
• Blanquefort station,
• Bordeaux-Saint-Jean station,
• Bruges (Gironde) station,
• Cadaujac station,
• Castillon station,
• Caudéran-Mérignac station,
• Caudrot station,
• Cavignac station,
• Cenon station,
• Cérons station,
• Coutras station,
• Cubzac-les-Ponts station,
• Les Églisottes station,
• Facture-Biganos station,
• Gauriaguet station,
• Gazinet-Cestas station,
• Gironde station,
• La Grave-d'Ambarès station,
• Gujan-Mestras station,
• La Gorp station,
• La Hume station,
• La Pointe-de-Grave station,
• La Réole station,
• La Teste station,
• Lamothe-Landerron station,
• Langon station,
• Lesparre station,
• Libourne station,
• Ludon station,
• Macau station,
• Marcheprime station,
• Margaux station,
• Mérignac-Arlac station,
• Moulis - Listrac station,
• Parempuyre station,
• Pauillac station,
• Pessac station,
• Podensac station,
• Portets station,
• Preignac station,
• Soulac-sur-Mer station,
• Saint-André-de-Cubzac station,
• Saint-Denis-de-Pile station,
• Saint-Émilion station,
• Sainte-Eulalie-Carbon-Blanc station,
• Sainte-Foy-la-Grande station,
• Saint-Loubès station,
• Saint-Macaire station,
• Saint-Mariens-Saint-Yzan station,
• Saint-Médard-de-Guizières station,
• Saint-Médard-d'Eyrans station,
• Saint-Pierre-d'Aurillac station,
• Saint-Seurin-sur-l'Isle station,
• Saint-Sulpice-Izon station,
• Le Teich station,
• Vayres station,
• Le Verdon station,
• And finally, Villenave-d'Ornon station.

💡 Whether you're drawn to the vibrant city of Bordeaux, the beaches of Arcachon, the vineyards of Saint-Émilion, or the region's peaceful villages, Gironde has everything to satisfy your urge to get away. Hop aboard the TER Nouvelle-Aquitaine and let yourself be carried away by the diversity of this area!

🚆 Ready to extend your trip? Head to Lot-et-Garonne, a department where authenticity and charm blend harmoniously. Explore its varied landscapes and welcoming towns by TER thanks to the following stations:

🗺️ List of stations in Lot-et-Garonne

• Agen station,
• Aiguillon station,
• Laroque station,
• Marmande station,
• Monsempron-Libos station,
• Penne (Lot-et-Garonne) station,
• Port-Sainte-Marie station,
• Sainte-Bazeille station,
• Sauveterre-la-Lémance station,
• And finally, Tonneins station.

💡 Whether it's strolling through the lively streets of Agen, discovering the medieval history of Penne, or savouring the easy-going lifestyle of Marmande, Lot-et-Garonne has lovely surprises in store. Hop aboard the TER Nouvelle-Aquitaine and let yourself be won over by this department full of discoveries!

🚉 Luggage and personal belongings policy

Travelling with your luggage aboard TER Nouvelle-Aquitaine is simple and hassle-free! Just like with onboard placement, there are no strict rules to follow.

Only a few common-sense rules apply: make sure you can carry your luggage yourself and ensure it doesn't disturb the comfort or journey of other passengers. ✨

👍 Good news: there are no official restrictions on the size or weight of your luggage. However, common sense still applies. For example, avoid bringing bulky items like a ladder... unless you're on a special mission!

🚲 Bringing your bike aboard TER Nouvelle-Aquitaine

Wondering whether you can travel with your bike? The answer is a big yes! TER Nouvelle-Aquitaine offers several options for cyclists:

• 🚴‍♂️ TER + Bike Service: Available during summer, this service fits out trains with more space to accommodate travellers' bikes. Ideal for exploring the region's cycle paths!
• ⚡ Easybike Offer: Get a 25% discount when buying an electric folding bike. A perfect solution for eco-friendly travel.
• 📦 On board TER trains: Folding bikes, regular bikes and scooters are allowed provided they are placed in the designated areas. Please respect the dedicated zones to ensure a pleasant experience for all passengers.

🌟 Whether you're travelling with a suitcase or a bike, TER Nouvelle-Aquitaine makes your journeys practical, flexible and suited to all your adventures. Enjoy this freedom and set off to discover the region's treasures!

🎫 The Modalis Nouvelle-Aquitaine card is a practical, versatile tool designed to make getting around the region's entire transport network simpler.

🚆 This card can be used to travel on regional express trains (TER), regional coaches, and many other modes of urban transport. It brings all your tickets together in one convenient card.

💡 In addition to centralising your tickets, the Modalis card lets you benefit from advantageous fares, making your journeys even more economical.

With the TER + Urban Network Pass, one card is all you need: the Modalis card. No more need to pile up paper tickets for every trip. Simply validate your journeys in a few seconds and say goodbye to lost or damaged tickets!

📌 And that's not all: the Modalis card is entirely free, making it an essential tool for both regular and occasional travellers in the region.

🌍 Simplify your journeys, save money, and discover a new way to travel around Nouvelle-Aquitaine with the Modalis card!

🗺️ To plan your trip with peace of mind and easily identify the TER Nouvelle-Aquitaine line that suits your needs, the TER Nouvelle-Aquitaine line map is an essential tool.

With this map, you get a clear, detailed overview of the entire regional rail network. It lets you see all the available lines, connecting major cities, small towns and must-see destinations across the region. 🌿

💡 Tip: Check the map before you leave to best organise your itinerary and discover possible connections. A must to make the most of your trip on TER Nouvelle-Aquitaine!

To find the TER Nouvelle-Aquitaine regional rail line maps, click HERE!

📞 Do you have a question, request or complaint for your region's TER company? No worries, it's very easy to contact TER Nouvelle-Aquitaine thanks to their many communication channels. 🚆

📱 TER Nouvelle-Aquitaine phone

The fastest method: contact Allo TER Nouvelle-Aquitaine at 0800 872 872, a 100% free number. ✅

🕒 Opening hours:

• Monday to Saturday: 6:30am to 7:30pm;
• Sundays and public holidays: 2pm to 8pm.

📧 TER Nouvelle-Aquitaine email

Currently, no direct email address is available for your questions or complaints. However, you can use their TER contact form, simple and secure, to send your requests.

💬 TER Nouvelle-Aquitaine social media

You can also reach your TER company via Twitter. Find them on their official account: @TERNouvelleAQ.

📅 Regional Community Manager availability: Monday to Friday, 6am to 8pm.

💡 Whatever your need, TER Nouvelle-Aquitaine is listening on these various channels to help you as best as possible!

🚆 In the Deux-Sèvres department, enjoy a wide choice of destinations accessible by TER to discover its charming towns and varied heritage. Here is the list of stations where you can stop:

🗺️ List of stations in Deux-Sèvres

• Beauvoir-sur-Niort station,
• Bressuire station,
• Cerizay station,
• La Crèche station,
• Fors station,
• Marigny (Deux-Sèvres) station,
• Mauzé station,
• La Mothe-Saint-Héray station,
• Niort station,
• Pamproux station,
• Prin-Deyrançon station,
• Prissé-la-Charrière station,
• Saint-Maixent (Deux-Sèvres) station,
• And finally, Thouars station.

💡 Whether you're drawn to the buzz of Niort, the historic charm of Thouars, or the bucolic landscapes of Prin-Deyrançon, TER Nouvelle-Aquitaine gives you easy, practical access to all these destinations. Set off to discover Deux-Sèvres and let yourself be won over by their authenticity!

🐾 Planning to travel on TER Nouvelle-Aquitaine with your pet? Good news, it's entirely possible! However, certain rules apply. Discover them below to prepare your trip with total peace of mind. 🐕

✅ First of all, your pet needs a specific travel ticket to travel with you aboard the TER. Each traveller may bring up to two pets maximum.

💸 Pet ticket prices on TER Nouvelle-Aquitaine:

Prices for a pet ticket are set according to distance brackets:

• 📏 From 0 to 43 km: €2
• 📏 From 44 to 80 km: €4
• 📏 Beyond 80 km: €7

🛑 For everyone's safety, dogs must be muzzled aboard the trains. As for small animals, they must be carried in a suitable container, designed for their comfort and that of other passengers.

Finally, guide dogs for the blind travel free of charge! However, you will need to present a blindness card or a green star card to prove this exception.

🌟 With these simple rules, travelling with your four-legged companion on TER Nouvelle-Aquitaine becomes easy and enjoyable. Prepare your tickets and make the most of your journey with total peace of mind!

🚆 Would you like to compare and book your TER Nouvelle-Aquitaine tickets directly on Tictactrip? Good news, it's not only possible, it's also the ideal solution for organising your trips with total simplicity!

💡 Why choose Tictactrip? Simply because our platform lets you benefit for free from our exclusive algorithm, which combines different modes of transport to create the most practical, economical and environmentally friendly routes.

🚌 Imagine combining a TER journey with a bus to reach the most remote destinations, or a TGV followed by a TER for a fast, efficient solution. With Tictactrip, travelling around Nouvelle-Aquitaine becomes child's play.

🌍 Thanks to this flexibility, the Nouvelle-Aquitaine region has never been more accessible, letting you explore its vibrant cities, picturesque landscapes and hidden treasures while optimising your time and budget.

🎒 Don't wait any longer: compare, book, and set off to discover Nouvelle-Aquitaine with Tictactrip!

🌟 At Tictactrip, we have a soft spot for window seats, offering a breathtaking view of the enchanting landscapes of Nouvelle-Aquitaine rolling past your eyes. Imagine admiring the vineyards, forests and picturesque villages while enjoying your journey!

🚆 However, on board TER trains, it is not possible to book a specific seat, since seats are not assigned.

Indeed, when you book your Nouvelle-Aquitaine TER ticket, the concept of free seating applies. This means you can choose any available seat once on board.

💡 So, how can you be sure to snag the ideal seat, especially by the window? There's only one solution: arrive at the station early! Being among the first to board the train will give you more options to select the seat of your dreams.

🎒 Tictactrip tip: take advantage of this flexibility to travel spontaneously and discover Nouvelle-Aquitaine at your own pace, while choosing the seat that will make your journey an unforgettable experience.

🚆 Do you need to cancel a TER Nouvelle-Aquitaine ticket and get a refund? Don't worry, here's everything explained in detail!

💡 TER Nouvelle-Aquitaine ticket refund rules:

Most TER Nouvelle-Aquitaine tickets can be refunded free of charge up to 24 hours before departure, provided your ticket's fare conditions allow it.

⚠️ Exceptions: Some tickets, such as Petits Prix tickets and School Group tickets, are non-refundable. Always check the conditions attached to your fare.

🔍 Cancellation and refund procedure:

The process depends on how you purchased your ticket:

• Purchase from an agency or authorised retailer (e.g. Tictactrip): Contact the retailer directly. If you bought your ticket on Tictactrip, go to our Contact tab to submit your request.

• Purchase on the TER Nouvelle-Aquitaine website: Log in to your customer account via the My Orders or Customer Account tab. If payment was made by card, the refund will be credited directly to your account.

• Ticket bought with a voucher: Contact the TER Nouvelle-Aquitaine Customer Relations Centre to get your refund.

• Purchase by phone: You will need to call TER Nouvelle-Aquitaine customer service on 0800 872 872 to cancel and request a refund.

⚠️ Important:

Tickets are neither cancellable nor refundable on the day of departure or after your travel date. Make sure to process your request in time to avoid any inconvenience.

💡 Tip: Check your ticket's fare conditions as soon as you buy it to avoid unpleasant surprises. Take advantage of the flexibility offered by certain fares to plan your trips with peace of mind!

🏞️ Further south, welcome to Pyrénées-Atlantiques, a department that's great to live in and full of spectacular landscapes and a rich culture. Discover its wonders by getting off TER trains at the following stations:

🚉 List of stations in Pyrénées-Atlantiques

• Artix station,
• Assat station,
• Bayonne station,
• Bedous station,
• Biarritz station,
• Bidarray-Pont-Noblia station,
• Bidos station,
• Boucau station,
• Buzy-en-Béarn station,
• Cambo-les-Bains station,
• Coarraze - Nay station,
• Deux-Jumeaux station,
• Gan station,
• Guéthary station,
• Halsou - Larressore station,
• Hendaye station,
• Itxassou station,
• Jatxou station,
• La Croix-du-Prince station,
• Louhossoa station,
• Lurbe-Saint-Christau station,
• Montaut - Bétharram station,
• Ogeu-les-Bains station,
• Oloron-Sainte-Marie station,
• Orthez station,
• Ossès - Saint-Martin-d'Arrossa station,
• Pau station,
• Puyoô station,
• Saint-Jean-de-Luz - Ciboure station,
• Saint-Jean-Pied-de-Port station,
• Sarrance station,
• Urt station,
• Ustaritz station,
• And finally, Villefranque station.

💡 Whether you're drawn to the chic atmosphere of Biarritz, the historic charm of Pau, or the authentic landscapes of Saint-Jean-Pied-de-Port, the Nouvelle-Aquitaine TER trains offer an ideal way to explore this unique department. Hop on board and let yourself be won over by Pyrénées-Atlantiques!

🚆 As in Brittany or in the Hauts-de-France, Nouvelle-Aquitaine offers a wide range of TER subscriptions to make your travels easier. These subscriptions let you enjoy attractive discounts, whether for annual, monthly, or trip-specific needs.

Discover the various options available for traveling on the Nouvelle-Aquitaine TER while saving money.

🎟️ The Pass Abonné (Subscriber Pass)

The Nouvelle-Aquitaine TER Pass Abonné is available in three formulas tailored to your needs:

• Weekly Pass Abonné: Travel unlimited for 7 days on a round-trip route in Nouvelle-Aquitaine. Pays off from 3 days of travel and potentially covered by your employer.
• Monthly Pass Abonné: Travel unlimited for a month on a route of your choice, with benefits such as Avantages Loisir tickets and possible 50% coverage by your employer. Pays off from 2 trips per week.
• Annual Pass Abonné: Travel unlimited for a year on a route of your choice, with exclusive benefits such as the Reliability Guarantee and compensation in case of delayed or cancelled trains.

🎟️ The Pass Abonné -28

This pass is dedicated to young people under 28 and offers additional discounts:

• Weekly Pass Abonné -28: Save 33% off the standard fare.
• Monthly Pass Abonné -28: Also enjoy a 33% discount.
• Annual Pass Abonné -28: Enjoy the same benefits with a 33% discount.

🎟️ Pass Abonné Télétravail (Remote Work Pass)

Ideal for employees who travel less regularly, this pass offers two flexible formulas: 20 or 30 one-way trips valid over a month, with a 20% discount compared to the Monthly Pass Abonné. It is also eligible for 50% coverage by your employer.

🎓 Internal Student Subscription

Designed for boarding students making a weekly round trip between home and their school, this subscription is mostly covered by the organizing authority. Outside school periods, these trips benefit from a 50% discount.

🎓 Regulated School Subscription

This package is aimed at students under 21 who make a daily home-to-school trip. Unlimited travel on this route is partially or fully covered by the region, depending on family income.

🎓 Internal Student Subscription (Higher Education)

For boarding students, this subscription offers significant discounts: up to 90% of the cost of home-to-school trips covered by the Nouvelle-Aquitaine region.

🚍 TER + Urban Network Subscriptions

These subscriptions combine TER and urban transport networks for maximum flexibility. Here are the various options:

• TER + TBM Pass (Bordeaux)
• TER + LIBÉO/TUT Pass
• TER + AGGLOBUS Pass
• TER + YÉLO Pass
• TER + TAC Pass
• TER + R'BUS Pass
• TER + BUSS Pass

For more information, check directly this page.

💡 Whatever your profile or travel frequency, Nouvelle-Aquitaine TER subscriptions let you travel smarter and at lower cost!