TER Pays De La Loire

Last year, the Youth Pass was introduced to boost TER networks, hit hard by the health crisis.

For many young people, this pass was THE ideal solution to travel at a lower cost during the summer holidays.

Unfortunately, in 2022, France's regions decided not to renew this preferential-rate offer.

Goodbye Youth Pass… except for one region that chose to compensate for its removal: the Pays de la Loire region!

This summer, young people aged 12 to 25 can enjoy a similar offer, allowing them to travel unlimited across the entire TER Pays de la Loire network for just €25 a month.

As the market opens up to competition, the TER network is preparing to offer a better experience to its passengers. By 2023, 10% more TER trains will be put into service, i.e. 50 additional trains to better meet your mobility needs.

Important information: The opening to competition in the Pays de la Loire region is planned for the end of 2031, marking a key step in the development of regional transport.

Want to travel freely around Pays de la Loire? Tictactrip, an authorized reseller of TER Pays de la Loire tickets, makes getting around the region easy.

What are the benefits for you?

All TER journeys, departing from or arriving in this beautiful region, are now available directly on Tictactrip.

But that's not all! With Tictactrip, you can not only compare different modes of transport in Pays de la Loire, but also combine them for more flexibility: bus, carpooling or other regional TER networks, such as those in Hauts-de-France.

So, ready to plan the best route to your favorite destination in Pays de la Loire? With Tictactrip, plan your trip with ease and enjoy a unique experience discovering the region!

Want to travel cheaply on the TER Pays de la Loire network? Knowing the full fare range is a valuable tip for saving money while making the most of your trips!

To meet your needs (and those of your budget), TER Pays de la Loire offers a wide range of attractive deals. Discover the tickets and fares suited to all your plans:

TER Pays de la Loire tickets at low prices

• TER €5 Ticket: Thanks to TER Flash Sales, travel on Saturday and Sunday for just €5! These offers are valid from Friday, during the first weekend of each month.
• Ecco TER Pays de la Loire Ticket: Tickets between €2 and €20, depending on distance traveled. They are refundable free of charge up until the day before departure and are also valid for TER coach journeys.
• Multi Group Ticket: Travel with up to 5 people for a package starting at €30, ideal for family outings or trips with friends. This offer also gives access to discounts with regional tourism partners.
• Free Child Wednesday Ticket: Every Wednesday, children aged 4 to 12 travel free (up to 3 children per adult) on the TER Pays de la Loire network.
• TER €5 Festival Ticket: Enjoy €5 trips to attend must-see events like HellFest, la Nuit de l'Erdre or les Francofolies.

Special TER Pays de la Loire ticket fares

• Group Ticket: An ideal offer for school trips, groups of friends or associations. Enjoy extra discounts for those under 20.
• Pollution Peak Ticket: During pollution peaks, leave your car behind and travel on the TER network for just €5.

Whether you're traveling alone, with family or in a group, TER Pays de la Loire offers are designed to meet all your needs while helping you keep control of your spending. Discover all available routes now and enjoy unbeatable fares to explore the region!

SNCF and TER do everything they can to make your travels across their networks easier!

Whether you're in the Grand Est or Pays de la Loire region, enjoy numerous assistance services for stress-free, worry-free travel.

TER Access Assistance Service

The TER Access Assistance Service supports you free of charge in 24 stations across the Pays de la Loire region. This service is designed to make your travels more accessible and comfortable.

Contact:

• If you're traveling by TER: 0 800 000 724
• If you're combining TER + TGV: 3635#45

Note: This service is available by reservation only. Be sure to contact the relevant number before your trip to arrange your assistance.

TER Translation Platform

For deaf or visually impaired travelers, a translation platform is available. With this solution, you can easily communicate:

• In French Sign Language (LSF).
• Through text transcription for the hard of hearing.

This service ensures better accessibility and meets the specific needs of all users.

TER Emergency Number

In case of an exceptional situation during your train journey, an emergency number is available to provide rapid assistance:

Call: 31 17.

This number is accessible at all times to report an issue or ask for help.

Traveling with your pet is entirely possible on board TER trains, subject to the acceptance of other passengers.

Pets benefit from special pricing based on their weight, for a practical and accessible journey.

Pets under 6 kg on board TER trains

Ticket cost: Free.

Conditions: If you're traveling with more than one animal, the ticket price for the second animal is set at 50% of your fare. Each animal must be transported in a suitable cage or carrier.

Pets over 6 kg on board TER trains

Ticket cost: 50% of a second-class ticket fare.

Conditions: Your animal must be muzzled for the entire journey.

Guide dogs

Ticket cost: Free, no ticket required.

Good to know: specific benefits in Pays de la Loire

TER Pays de la Loire offers additional benefits for animals over 6 kg:

• Free travel for your pet if you hold a Tutti pass.
• Unlimited travel for one animal with a €20 monthly voucher.

Important: These specific benefits are valid only on the TER Pays de la Loire network.

if you're traveling towards Normandy (for example), you must follow the pet transport conditions of the Normandy region.

Planning your trip in advance?

To anticipate possible disruptions, such as a TER Pays de la Loire strike or a TER Pays de la Loire train delay, check all available routes now on our website.

Need to check your TER Pays de la Loire schedules at any time? Nothing could be simpler! Do a quick search from the station of your choice, directly on our site or via our dedicated app. Organize your trips with complete peace of mind and enjoy a service always within reach.

Luggage on board TER trains: What you need to know

Currently, there is no strict regulation regarding luggage on board TER Pays de la Loire trains. You are free to bring as much luggage as you need for your trip.

However, for everyone's comfort, we recommend traveling with a reasonable amount of luggage, suited to the length and type of trip. Keeping this balance allows all passengers to enjoy a pleasant journey.

Traveling with a bike on board TER Pays de la Loire trains

Good news: you can travel with your bike on board TER Pays de la Loire trains! Here are the conditions and rules to follow:

1. Your bike can be carried free of charge and without reservation.
2. In stations, you must hold your bike by hand. It is forbidden to ride it on the platforms or move around with it.
3. When your train arrives, use the entrance specially dedicated to bikes, marked with the bike pictogram.

Good practices for traveling with your bike:

• If your bike is foldable, remember to fold it to save space and make things easier for other passengers.
• In case of overcrowding on board, SNCF staff may refuse your bike access for safety and comfort reasons.

By following these guidelines, you'll help ensure a smooth and pleasant journey for everyone on board TER Pays de la Loire trains.

Note: If you're traveling to or from Brittany, reservation is required and comes at a cost for the portion of the journey made within that region.

Did you receive a fine during your TER journey and want to know more about the steps to follow?

Whether you're in Bourgogne, in Occitanie or in any other French region, to pay a fine received during a TER journey, you can settle it by clicking here.

SNCF TER Pays De La Loire refund: conditions

As in the Centre-Val De Loire region, TER Pays De La Loire trains have some exceptions when it comes to refunds.

Once your ticket is bought online, you can cancel it free of charge up to one day before departure.

Important: After the departure date, your ticket becomes non-exchangeable and non-refundable.

TER Pays de la Loire complaint: what are the conditions?

Is your TER Pays de la Loire late? Or worse, has it been cancelled?

In that case, you can file a complaint to request a refund or compensation. Check the conditions and submit your request quickly to assert your rights.

To do this, fill in the complaint form available here.

Are you a regular on TER lines, like TER Nantes-Clisson or TER Laval-Nantes?

Have you ever considered subscribing to an SNCF TER Pays de la Loire pass? Practical, simple and economical, a TER subscription is the ideal solution to cut your transport costs while enjoying great flexibility.

Discover the offers suited to your needs:

Tutti Illimité subscription

Subscription price: Varies depending on the chosen route.

Available plans: Weekly, Monthly, Annual.

Available formats: General public and Under-26s.

Subscription benefits:

• Unlimited travel on a defined route all year round.
• No subscription fees.
• 50% of the cost covered by your employer.
• Valid for journeys in Pays de la Loire as well as neighbouring regions: Brittany, Normandy, Nouvelle-Aquitaine, and Centre-Val de Loire.

Good to know: This plan is offered at a preferential rate for under-26s.

Tutti Illimité Combiné subscription

Subscription price: Varies depending on the selected route.

Available plans: Weekly, Monthly, Annual.

Available formats: General public and Under-26s.

Subscription benefits:

• Unlimited travel on a defined route combining TER and urban transport (Irigo, TAN, Impulsyon, Saumur-Agglobus, Oléane, Anjoubus, Setram, Stran, Choletbus, Tul and Réso).
• 50% of the cost covered by your employer.
• No subscription fees.
• Also valid for journeys in neighbouring regions: Brittany, Normandy, Nouvelle-Aquitaine, and Centre-Val de Loire.

Max Actif + Aléop subscription

Subscription price: Varies depending on the chosen route.

Available plans: Weekly, Monthly, Annual.

Available format: General public.

Subscription benefits:

• Unlimited travel on a defined route by TER Pays de la Loire and/or TGV.

With these plans, you enjoy total freedom for your daily or occasional trips while keeping your budget under control. Choose the subscription that best suits your needs and travel with complete peace of mind in the Pays de la Loire region and beyond!

All over France, TER trains do not have assigned seats.

To maximise your chances of being comfortably seated, avoid arriving at the last minute. We recommend being at the station at least 30 minutes before departure to choose a comfortable seat.

Remember: first come, first served!

Do you have questions about your train's punctuality or suggestions to improve the TER service?

The TER Pays de la Loire company is listening and remains available on several communication channels to meet your needs.

Contact TER Pays de la Loire: by phone

Phone service (free call): 0 800 210 800

Opening hours:

• Monday to Friday: 7am to 8pm
• Saturday: 8am to 1pm

TER Pays De La Loire Form:

Contact form to file a complaint: Click here.

Social Media TER Hauts de France

Twitter: Need to know everything about TER Pays De La Loire traffic info? Discover everything you need to know on the @TERPays2LaLoire account. The Twitter account is available Monday to Friday from 6am to 8pm and Sunday from 1:30pm to 8:30pm.

Facebook: Enjoy all the commercial information, deals and competitions on the @TERPaysdelaLoire Facebook page.

TER Aléop discount cards: solutions suited to all your needs! Two simple and advantageous plans are available to help you travel at a lower cost across the entire TER Pays de la Loire network.

Carte Mezzo: halve the cost of your TER journeys

Card price: From €30/year (€20/year for under-26s)

Beneficiaries: General public and young people under 26

Benefits of the Carte Mezzo:

• Up to -50% on all your TER Pays de la Loire journeys.
• Pays for itself after just 3 round trips.
• Share your discounts with up to 3 companions on weekends, during school holidays and public holidays.
• Also valid for journeys to/from Brittany, Normandy, Centre-Val de Loire and Nouvelle-Aquitaine.

Carte Mobi: Travel for free with Aléop

Card price: Free

Beneficiaries: Jobseekers and asylum seekers

Benefits of the Carte Mobi:

• Up to -75% discount on all your TER Pays de la Loire tickets.

What if you're travelling beyond Pays de la Loire?

Opt for the Carte Avantage SNCF, ideal for exploring the whole of France. It gives you discounts on the French TER network, as well as on TGV InOui and Intercités trains, all for just €49/year.

Ready to save? Buy your card here!

Do you have an important appointment?

Are you travelling from Angers to Lyon for a conference?

But your TER train is running late…

In the event of a TER delay or cancellation, you can request a delay certificate by clicking here.