TER Bourgogne Franche-Comté

In October 2025, several major updates concern the TER Bourgogne–Franche-Comté (Mobigo) company, jointly managed by the Region and SNCF Voyageurs. Among the key announcements: a strengthened rail service for the Toussaint (All Saints) holidays, new flexible subscription plans, as well as benefits for young travelers.

Special Toussaint 2025 arrangements

To meet strong demand during the Toussaint holidays, SNCF Voyageurs and the Bourgogne–Franche-Comté Region have deployed an exceptional reinforcement plan for services.

• More than 7,000 additional seats from the first weekend of the holidays.
• Trains doubled or tripled between Paris, Dijon, Lyon and the Morvan.
• Additional trains put into service from Paris, Lyon and Dijon.
• Extension of certain routes between Paris and the Morvan on Sundays.

A team of station volunteers and real-time updates via the @TER_BFC_Trafic account support these measures to smooth passenger flow.

2025 news and offers

• Pass Mobigo Flex Quotidien: a no-commitment subscription with unlimited weekend travel and a fixed route on weekdays, cancellable at any time.
• Carte Avantages Jeunes 2025-2026: three free train vouchers on the Mobigo network, funded by the Region.
• Carte TRAIN Mobigo+: €20/year, -30% on weekdays and -60% on weekends and holidays, including toward Île-de-France, Auvergne-Rhône-Alpes and Grand Est.

Regional momentum and ridership

Ridership on the Mobigo network continues to grow: between 2024 and 2025, daily ridership rose by 12%, reaching around 80,000 travelers.

The annual TER Days 2025 event (March) was a great success: half-price cards and a prize draw for "Golden Tickets" offering a year of free travel.

In short, 2025 marks a major milestone for TER Bourgogne–Franche-Comté: more trains, more flexibility for subscribers and affordable fares, all in service of more sustainable regional mobility.

Travel smart with TER Bourgogne–Franche-Comté! Several discount cards let you enjoy favourable fares and travel more often, all while keeping your budget under control.

Here are the main cards available on the regional network:

Carte TRAIN Mobigo +

Price: €20 per year

• 30% off Monday to Friday and 60% off on weekends, public holidays and school holidays (zone A).
• Valid on all regional routes and to neighbouring regions: Île-de-France, Auvergne-Rhône-Alpes, Centre-Val de Loire and Grand Est.
• Children aged 4 to 12: €2 per trip; under 4: free.

Carte Mobigo Solidaire

Price: Free

This card is intended for young people registered with a mission locale (PACEA or CEJ) as well as recipients of the Complémentaire Santé Solidaire (CSS). It offers significant discounts on regional trips.

• 75% off all trips, including to Paris.
• Free card, valid for one year.

Under-26 discounts

Travellers under 26 automatically enjoy a 50% discount on their TER trips, with no need for a specific card. Weekly, monthly or annual subscriptions are also available with up to 80% off depending on usage.

These cards and discounts are available when booking your ticket on Tictactrip, for an even more affordable trip in Bourgogne–Franche-Comté!

When traveling on the TER Bourgogne–Franche-Comté, it's important to follow the travel rules to ensure a pleasant, incident-free journey for all passengers.

If you receive a fine or penalty to pay, you can pay directly online via the official TER Bourgogne–Franche-Comté fine payment page.

For any questions or assistance, the Mobigo customer service is also available at 03 80 11 29 29 (Monday to Saturday, 7am to 8pm).

Have you booked a TER Bourgogne–Franche-Comté trip and need to cancel it? Don't worry, the refund process is simple and fast.

Your TER ticket is refundable with a 10% deduction from the original price, as long as you request the refund at least 24 hours before departure.

If you booked your trip via Tictactrip, our team is available to help you with your refund request:

• 📧 By email: contact@tictactrip.com
• 📞 By phone: 01 23 45 67 89 (placeholder number to be replaced)

Our advisors are ready to assist you and make managing your request easier.

You can also fill in the official TER Bourgogne–Franche-Comté claim form if your request concerns a booking made directly with SNCF.

In the event of a cancelled or delayed train: there is currently no automatic compensation for TER Bourgogne–Franche-Comté journeys. However, a delay certificate can be obtained on request to support a claim or specific refund.

Traveling with Tictactrip? Good idea! Our platform is an official distributor of TER Bourgogne–Franche-Comté train tickets, guaranteeing a simple, fast and secure booking.

In just a few clicks, access all available routes on the TER Bourgogne–Franche-Comté network directly from our site. You can compare schedules and prices, and even combine different modes of transport for a tailor-made itinerary.

With Tictactrip, optimize your trips by combining several options:

• Connections with other regional TER networks,
• Long-distance bus or carpooling trips,
• And even high-speed trains like TGV or Ouigo.

The result: a more affordable, flexible and eco-friendly journey, throughout Bourgogne–Franche-Comté and beyond.

How much luggage can I bring on board a TER Bourgogne–Franche-Comté?

Good news! TER Bourgogne–Franche-Comté trains have no strict limit on the number of bags. You can travel freely with your suitcases, bags or accessories, as long as they don't obstruct the aisles and you're able to carry them yourself.

Tip: choose luggage that's easy to handle for smoother boarding and a more comfortable journey.

Traveling with a bike on the TER Bourgogne–Franche-Comté

Cyclists are welcome! Bike transport is free on board TER Bourgogne–Franche-Comté trains. Dedicated spaces are available in several carriages to safely accommodate bikes.

A few rules to know:

• The bike must be stored in the designated space.
• If transported in a cover, it must not exceed 130 × 90 cm.
• Loading and unloading the bike is your responsibility.

We recommend checking for the availability of a bike space before your trip by consulting the journey details when booking on Tictactrip.

Traveling light? Some stations also offer automatic luggage lockers where you can safely store your bags before or after your trip.

On board TER Bourgogne–Franche-Comté trains, seating works on a "first come, first served" basis.

No seat reservation is possible on this type of train, meaning seats are allocated freely. During busy periods, some trains may be full, especially at peak times.

Practical tip: arrive at the station a few minutes before departure to board calmly and find a seat more easily.

Planning a trip on the TER Bourgogne–Franche-Comté and want to check schedules or anticipate a possible delay?

To plan your journey calmly, it's essential to follow real-time traffic information from the regional network.

In just a few clicks on Tictactrip, you can search for your TER route, compare available schedules and choose the most convenient departure for your needs.

Traffic updates are also shared on the official account @TER_BFC_Trafic to keep you informed of any adjustments.

With Tictactrip, you have all the information you need for a simple, reliable and well-prepared journey in Bourgogne–Franche-Comté.

Do you travel occasionally on the TER Bourgogne–Franche-Comté network? No subscription needed! Discounted tickets are available to suit every need and every type of occasional traveler.

Here are the main offers and deals for savvy travel in Bourgogne–Franche-Comté:

• TER low-price tickets: starting from €3, €6 or €13 maximum depending on distance. These tickets are available online, in limited quantity, up to 60 days before departure.
• Youth ticket, under 26: up to -50% off on all journeys for students and young adults.
• Child ticket: flat rate of €2 for children aged 4 to 12; free for children under 4 accompanied by an adult.
• Solidarity / Job seeker ticket: up to -75% off for trips related to job hunting or training.
• Company ticket: -30% on a set route, ideal for commuting.
• Group fare: up to -75% off for groups of at least 10 travelers.
• Pass OK' Bourgogne–Franche-Comté: combined TER + coach package to travel easily between Belfort, Héricourt and Montbéliard.
• France–Switzerland ticket: attractive rates for cross-border connections (Belfort–Biel, Frasne–Vallorbe, Frasne–Neuchâtel, Le Valdahon–Neuchâtel).

All these offers are available directly when booking on Tictactrip, the ideal platform to compare TER, bus and carpooling trips and enjoy the best rates.

Do you have a question, an issue, or simply need assistance regarding your TER Bourgogne–Franche-Comté trip? Several contact channels are available for a quick and personalized response.

📞 By phone: 03 80 11 29 29
Service available Monday to Saturday, 7am to 8pm.

📧 By email: you can send your request via the online contact form provided for this purpose.

💬 Social media: follow or contact the team directly on the X (Twitter) account @TER_BFC_Trafic for real-time traffic information (Monday to Friday, 6am to 7pm).

You can also chat with customer service via the official TER BFC Facebook page.

For any request related to a booking made on Tictactrip, our team also remains available to assist you and answer your questions.

In the event of a delay or cancellation of a TER Bourgogne–Franche-Comté train, you can obtain an official delay certificate to justify your situation or make a refund request.

The process is simple: the form can be filled in online within 5 days of your trip.

To access the delay certificate, go to the official TER Bourgogne–Franche-Comté website, "Services and Contact" section, then follow the instructions to submit your request.

This certificate can be used with your employer, your school, or for any claim related to a train delay.

In the event of a delay or cancellation of a TER Bourgogne–Franche-Comté train, you can obtain an official delay certificate to justify your situation or make a refund request.

The process is simple: the form can be filled in online within 5 days of your trip.

To access the delay certificate, go to the official TER Bourgogne–Franche-Comté website, "Services and Contact" section, then follow the instructions to submit your request.

This certificate can be used with your employer, your school, or for any claim related to a train delay.

On board TER Bourgogne–Franche-Comté trains, everything is done to ensure a comfortable, safe and accessible journey for all passengers, including people with reduced mobility.

The Accès TER Bourgogne–Franche-Comté accessibility service offers free assistance to make your travel easier at stations and on board trains.

Are you deaf or hard of hearing? A sign language translation platform is available to help you communicate easily with staff and get assistance tailored to your needs.

Need specific support for your trip? The Home-to-Train Service offers personalized assistance, from your home to your departure station, for a smoother, more accessible journey.

In an emergency, if you witness an incident or a passenger in difficulty, immediately contact the TER Alert Number at 31 17 (available 24/7).

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Have you booked a TER Bourgogne–Franche-Comté trip and need to cancel it? Don't worry, the refund process is simple and fast.

Your TER ticket is refundable with a 10% deduction from its original price, as long as the request is made at least 24 hours before departure.

If your booking was made on Tictactrip, our customer service is here to help you:

• 📧 By email: contact@tictactrip.com
• 📞 By phone: 01 23 45 67 89 (placeholder number to be replaced)

Our team handles your request as quickly as possible to ensure a simple and fast refund.