Ouigo - pets on board buses

🚨 Are pets accepted on board Ouigo trains?

That's the question! And if so, what documents are needed for their journey, do they need to be muzzled or in a carrier, or what's the price of a Ouigo pet ticket? We'll tell you everything!

Because above all, we want to make your Ouigo train journey the best travel experience.

But above all, before booking a Ouigo ticket, it's important to start by checking Ouigo timetables and fares, destinations as well as departure and arrival stations.

Still have questions about travelling with Ouigo?

• Need to cancel or get a refund?
  Check out the page on Ouigo cancellations and refunds.
• Where can you go with Ouigo?
  Discover all the Ouigo train destinations!
• What are Ouigo seats like?
  Go to the page for choosing Ouigo seats.
• Looking to travel while saving money?
  Discover Ouigo promo codes on our dedicated page.
• Do you travel often with Ouigo?
  You'll certainly be interested in the Ouigo subscription.
• Can your children travel on a Ouigo train?
  Check the fares and conditions on the Ouigo unaccompanied minor travel page.
• Travelling with a pet?
  Check out the page dedicated to ”Ouigo pets.
• Have a bike?
  Visit the page to learn all about the acceptance conditions for a Ouigo bike.
• Which stations does Ouigo serve?
  We've put together a map of Ouigo departure and arrival stations for you!
• How do you contact Ouigo customer service?
  Discover Ouigo contact information.

Are pets accepted on board Ouigo trains?

YES "conventional" pets are accepted on board Ouigo trains. But there are a few exceptions, covered below.

Pets banned from Ouigo

There are various animals not accepted on board Ouigo trains, and you'll agree it makes sense.

Firstly, category 1 attack dogs such as the American Staffordshire terrier, pitbulls, or even mastiffs and Tosa-type dogs. They are banned from public transport.

Similarly, wild animals are not accepted on trains.

Finally, "new pets" such as snakes may be refused boarding.

What are the conditions for accepting pets on Ouigo TGVs?

Depending on the size and weight of your pet, the conditions for boarding the train differ:

• For a pet under 6kg, it must travel in a closed container suitable for transporting animals.

  Dimensions must not exceed those of a cabin bag (55cmx35cmx25cm).

• For a pet over 6kg, your pet must be kept on a lead and muzzled at all times.

  What's the price of a Ouigo pet ticket?

  The price of a Ouigo pet ticket is €10 and you can add it to your booking up to 30 minutes before the train departs.

  Note that if you haven't bought the pet ticket in advance, regularising the pet ticket when boarding costs €25 (€10 option + €15 issuance fee).

  Also, only 1 pet is allowed per adult.

  And guide dogs travel free on board the train, of course!