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To avoid any unnecessary stress, we recommend arriving at the station at least 30 minutes before your TGV inOui departs. This will allow you to settle in comfortably on board, without rushing or risking losing your balance once the train is moving.
Another essential tip: don't forget your TGV inOui ticket! With the gradual installation of validation gates on platforms, it's essential to have your ticket (paper or electronic) close at hand to access your train with complete peace of mind.
And if you have any questions left about TGV Inoui, you can always contact TGV Inoui customer service.
The luggage policy on board TGV inOui trains depends on the type of ticket you booked. Each fare offers specific conditions, so be sure to check the details related to your booking to avoid any surprises.
The TGV Inoui luggage conditions are simple, but worth knowing.
And if you're a cyclist, we haven't forgotten you either, with a guide on traveling on TGV Inoui with your bike!
To get in touch with TGV inOui, several options are available to you:
Call the TGV inOui customer service number at 01 84 94 36 35.
Contact Oui.SNCF directly and ask for the inOui service at 01 84 90 90 90.
Send an email to the inOui customer service at the following address: suggestions@serviceclient.oui.sncf.
Send postal mail to the following address: 2 Place de la Défense, CNIT 1 – BP 440, 92053, Paris La Défense Cedex. Remember to write "inOui" on the envelope to ensure it's handled properly.
To find out more about TGV inOui offers and services, you can also check the FAQ on the OUI.sncf website or contact an advisor via the means listed on the Contact page.
When you book, SNCF automatically assigns your seat on board the TGV inOui.
Remember to check your carriage number and seat before boarding, to avoid any confusion and prevent occupying another passenger's seat.
And if you're lucky, your seat will be ideally located near the toilets or the bar car of the TGV inOui, for an even more practical and comfortable journey!
But you can also choose your seat from different seats and seat types. Discover our TGV Inoui seating plan and how to choose!
If you're inseparable from your smartphone, you'll love the inOui WiFi offered by SNCF!
Digitalization is at the heart of SNCF's modernization project. On board TGV inOui trains, enjoy free WiFi and other handy digital services, such as the ability to order your snacks directly from your smartphone and pick them up at the bar.
A quick reminder though: free access to inOui WiFi is limited to one hour, so don't forget to make the most of it!
In addition to digital innovations, the inOui trains are new or fully refurbished to offer you optimal travel comfort, whether in terms of space, design or onboard services.
Finally, let's talk speed! With TGV inOui, your journeys are faster than ever. For example, the TGV inOui Paris-Bordeaux now connects these two cities in just 2h08, compared to 3h14 previously. A performance that changes everything!
If you have reduced mobility, SNCF offers a full range of services to support you during your travels. These services may vary depending on the type of TGV inOui train and its equipment.
No worries! TGV inOui trains have specially fitted spaces for wheelchair users, allowing you to travel comfortably even without occupying a standard seat. In addition, your companion can benefit from preferential rates to travel with you.
For all the details about equipment and services dedicated to people with reduced mobility, visit the "Our onboard facilities" section under "Disability" on the Oui.SNCF website.
You can also contact the SNCF Accès Plus Centre directly at 0890 640 650 (€0.12/min + call cost) for any further assistance or information.
Finally, remember to take access precautions depending on the TGV Inoui stations you'll be using!
Looking for a TGV inOui promo code to travel at a lower price? Discover all the offers and discounts available to make your trips even more affordable!
We've gathered all the information you need to get discounts and TGV Inoui promo codes!
And for regular travelers on board SNCF's TGV trains, you can also get discounts through TGV Inoui subscriptions.
Good news: legally, there's no minimum age to travel alone on board a TGV inOui. You just need valid ID and a valid ticket to board with complete peace of mind.
But it's a bit more complicated than that... Your child's safety, the necessary documents and onboard support services: there's plenty of information about a child traveling on TGV Inoui!
What are the different types of TGV inOui tickets?
Great question! In fact, the tickets offered by TGV inOui remain the same as those for classic SNCF TGVs. You always have the choice between:
Whatever you choose, the TGV inOui experience is designed to meet your expectations and guarantee a comfortable, convenient journey.
But fares and classes have evolved and now offer more options. Feel free to discover TGV Inoui tickets.
Both run on the same high-speed lines, but the experience isn't the same. TGV inOui is SNCF's comfort offering: exchangeable tickets, bar car, first class, luggage at no extra charge and access to major city-center stations.
OUIGO is the low-cost option: rock-bottom prices from €10, but paid extras (large luggage, seat selection), non-refundable tickets and sometimes out-of-town stations like Marne-la-Vallée.
In short: for a flexible departure or a business trip, inOui is more suitable. For a tight budget with fixed dates, OUIGO is unbeatable. On Tictactrip, both appear in the same search, so you can compare at a glance.
Good news: wifi is free on board TGV inOui trains. Connect to the train's network, open the onboard portal and you're all set. The speed is enough to work, send emails or browse, a little less so for high-definition streaming in tunnel areas.
The onboard portal also offers real-time journey tracking, movies and series, and information on connections. Every seat has a power outlet, in both first and second class.
A tip: download your content before departure if your route crosses areas with poor coverage, and book your ticket on Tictactrip to compare inOui timetables in seconds.
The simplest way to book a TGV inOui trip is via your favorite comparison site Tictactrip.
You can also buy your TGV inOui ticket directly online on the SNCF website at this address!
You can also buy your TGV inOui ticket directly in a shop, at the station, or through a travel agency.
With so many options available, there's no more excuse not to plan your next adventure!
All SNCF discount cards work on TGV inOui: the Carte Avantage Jeune (ages 12-27), the Carte Avantage Adulte (ages 27-59) and the Carte Avantage Senior (60 and over). They guarantee at least 30% off your tickets, plus capped prices on long journeys.
If you travel very often, also check out MAX, SNCF's unlimited TGV subscription.
Worth remembering: the card pays for itself after two or three trips in most cases. Check the price with and without the discount when booking — the difference is obvious.
The creation of the TGV inOui brand didn't fundamentally change the procedures for bookings, cancellations or changes to TGV inOui tickets.
However, the available options still depend on the type of ticket you chose. Be sure to check the conditions attached to your ticket to know your options in terms of flexibility and refunds.
Check out our full guide to TGV Inoui cancellations and refunds.
Are dogs and cats allowed on board TGV inOui trains?
Good news: your four-legged companions are welcome! However, don't forget to check the required documents and follow the specific conditions for traveling with your pet.
Find out everything on our dedicated page about pets on TGV Inoui!

At the end of 2017, SNCF launched its new brand, TGV inOui, for its high-speed trains.
The TGVs are therefore changing their name to become TGV inOui, marking a shift towards a redesigned travel experience.
This brand is positioned as the premium range of SNCF trains, complementing the low-cost brand TGV Ouigo, which has been winning over travelers since 2013.
With TGV inOui, SNCF introduces new services to improve customer comfort and experience:
An at-seat catering service with online ordering.
A smart chatbot, named "Anatole".
A dedicated space between carriages for making phone calls in peace.
The first TGV inOui Paris-Bordeaux line was inaugurated in 2017, connecting the two cities in just 2h08, compared to 3h14 previously. Since then, other lines have been launched, such as the Paris-Nice line launched in summer 2019.
But what does TGV inOui actually mean?
The choice of the name TGV inOui reflects SNCF's desire to clarify its high-speed train offering, clearly distinguishing TGV inOui from TGV Ouigo. If you're curious, you can click here to discover the story behind this name.
And good news: our eco-friendly booking platform helps you find the best prices for your TGV inOui tickets, but that's not all!
Tictactrip is now an official partner of TGV inOui and has become an authorized distributor. This means you can not only book your TGV inOui tickets at the best price, but also compare and combine these offers with those of all the other transport companies we work with.
So, ready to plan your next trip with TGV inOui and Tictactrip? 🚄