Flixbus Contact - Customer service and answers to your questions

🚨 One last unanswered question about Flixbus?

Yes, sometimes it is necessary to contact the bus company directly to get a quick and precise answer.

In that case, we have listed all the ways you can contact Flixbus: phone, email, internet, social media...

Simply because we want to make your Flixbus bus journey the best travel experience.

But above all, before buying a Flixbus ticket, it is important to start by checking Flixbus timetables and fares, destinations, as well as departure and arrival stations.

And if you still have questions before setting off on a Flixbus journey, we certainly have the answers:

• Need to cancel or get a refund?
  Check the page on cancellations and refunds.
• Where can you travel with Flixbus?
  Discover all Flixbus bus destinations!
• What are the different types of seats on board Flixbus buses?
  Head to the Flixbus seats page.
• What luggage is accepted on Flixbus buses?
  Head to the Flixbus luggage page.
• Looking to travel while saving money?
  Discover Flixbus promo codes on our dedicated page.
• Can your children travel on a Flixbus bus?
  Check the fares and conditions on the children's tickets page.
• Do you have a bike?
  Visit the page to find out everything about the conditions for accepting bikes on Flixbus.

Flixbus: Are pets allowed on board buses?

Unfortunately, pets are not allowed on board Flixbus buses.

The company justifies this decision on safety grounds. You will need to leave your 2, 3 or 4-legged companion at home.

However, if you have a disability, you are of course allowed to be accompanied by your guide dog or assistance dog.

In that case, remember to check the company's conditions.

Flixbus contact form

To contact Flixbus directly with your request, you can use their contact form.

Simple and effective.

Flixbus phone number

If you still can't find the information you need, you can always call Flixbus customer service by phone on +33 (0)1 76 36 04 12.

Flixbus social media

Note that Flixbus also has a Facebook page for the most urgent requests.