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WIFI on TER trains, myth or reality?

The guide to staying connected during your journey!

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TER

🚨 Need information on WiFi on TER trains?

We've gathered all the information you need about WiFi access on TER trains.

You'll find the WiFi terms of use, the steps to connect, as well as tips to ensure a stable, pleasant connection for all passengers.

Our goal is to make your TER travel experience as comfortable and pleasant as possible, by offering you WiFi access.

Before buying a TER train ticket, it is essential to know how to book a TER ticket and to check the TER train ticket prices.

If you still have questions before setting off on your TER train journey, we've certainly got the answers:

Travelling by TER can be a pleasant experience, especially when you can stay connected to the internet. WiFi service on board TER trains has become an essential factor for many travellers.

WiFi availability

WiFi service isn't yet available on all TER trains. However, SNCF is actively working to equip more and more lines with this service.

Currently, WiFi is mainly available on certain regional lines and on the newest or upgraded trains.

Equipped lines: To check if your train has WiFi, visit the official SNCF website or the SNCF app.

RegionEquipped lines
ÃŽle-de-FranceCertain specific lines
Auvergne-Rhône-AlpesPilot projects underway
Other regionsCheck the SNCF website

Connection procedure

Connecting to WiFi on a TER train is quick and easy. Here are the steps to follow:

  1. Turn on WiFi: Open the WiFi settings on your device.
  2. Search for the network: Select the "TER_WIFI" network or similar.
  3. Connect: Once connected to the network, open your internet browser. You'll be redirected to a login page.
  4. Authentication: Follow the on-screen instructions. You may need to enter your email address or accept the terms of use.

Cost of the service: Currently, WiFi is offered free of charge on board equipped TER trains.

Quality and reliability

The quality of WiFi on board TER trains can vary depending on several factors:

Network coverage: In rural areas or tunnels, the connection may be less stable.

Number of users: The more users connected, the more bandwidth may be shared, which can slow down the connection.

Technology used: Newer or upgraded trains generally have better WiFi infrastructure.

Connection speed: On average, WiFi speed allows you to browse the internet, check your emails and use social media. Video streaming may be possible, but with quality limitations.

FAQ and Troubleshooting

Why doesn't WiFi work on some trains?

En savoir plus

WiFi isn't yet available on all TER trains. Check availability before travelling.

What should I do if I can't connect?

En savoir plus

Restart your device and try reconnecting. Make sure you're in a covered area.

Is the connection secure?

En savoir plus

Yes, the TER WiFi network uses standard security protocols. However, avoid carrying out sensitive transactions on a public network.

Common issues:

Slow connection: Try reconnecting. If the problem persists, the network may be overloaded.

Frequent disconnection: This may be due to areas of poor network coverage. Wait until the train reaches a better coverage area.

Alternatives to WiFi

If WiFi isn't available or isn't working properly, here are some alternatives:

Mobile data: Use your data plan. Make sure to check your operator's network coverage.

Offline downloads: Before your trip, download films, series or e-books to view offline.

Offline work: Prepare documents you can view and edit without an internet connection.