Travel by bus for less with Ouigo Bus!
Ouigo Bus, the ideal company for your long bus journeys!
4.7 out of 1146 reviews
Ouibus
Services on Ouigo bus buses
Power Outlets
Wifi
Meal Service
Restroom
Media
Air Conditioning
Luggage
Bike
Animals
Accessibility
FAQ for the Ouigo bus company
🧒🏻 Policy for unaccompanied minors
Minors under 12 years old must be accompanied by an adult (over 18) for their Ouigo bus journey on national lines... However, this restriction applies up to 16 years old on international lines!
Between 12 and 16 years old, they can only travel on national lines if they have a authorization to travel alone signed by a parent. You'll need to show it to the driver when boarding, otherwise you'll be left on the platform! That would be a shame, right?
If you're over 16, you just need to bring your ID card when boarding and you can travel alone on Ouigo bus on national and international lines!
👨✈️ Boarding
Boarding Ouibus or Ouigo bus (now called BlaBlaBus) buses is super simple!
Arrive about 30 minutes before the bus departure and have your ID and travel documents ready to show the driver. You don't even need to print your ticket, Ouibus drivers have your booking details, so just bring an ID document for boarding. Still keep your phone with the information you received by email, just in case, if you're a little unlucky!
Afterwards, go to your assigned seat or choose your seat if it's open seating, and enjoy your trip.
🧳 Baggage policy
On your bus Ouigo bus, you're entitled to two carry-on bags and two hold bags. However, you'll need to respect a limit of 20 kg maximum!
Please note, for Paris London journeys and some routes on the Paris Lille connection, you'll only be able to bring one bag with you. Don't hesitate to check to avoid any unpleasant surprises!
Tip to avoid any problems: put a label with your first name, last name and phone number on your suitcase! Not only does it take two seconds, it will also help you avoid mix-ups. Let's be honest, most suitcases look alike...
🎟 Ticket types
Ouigo bus, or Ouibus to friends, offers you cheap bus tickets. You can find bus tickets from as little as €5, so a small fiver is enough for a Bordeaux-Toulouse, Rennes-Nantes, and many other destinations! Impressive, right?! Plus, Ouigo bus regularly offers promotions, so you can pay even less for your bus ticket!
Nothing could be simpler when choosing your ticket type: no favouritism, the ticket is the same for every traveller! You can also get your Ouigo bus ticket in paper or electronic form, it's your choice.
💸 Cancellation and refund policy for tickets
Ouigo bus, or rather Ouibus, is very flexible. You can change your ticket or cancel your ticket up until at least 30 minutes before departure. Interestingly, unlike other companies, there are no cancellation or exchange fees, whether you book on mobile or computer!
Regarding exchanges, if the price of the newly booked ticket is lower, Ouigo bus will refund you the difference in vouchers. However, if the price is higher, you'll need to pay the difference... (fair enough :))
Same thing in case of cancellation, your cancelled ticket will be fully refunded as a voucher! Once you receive the voucher, you'll have 4 months to use it. Interestingly, if you paid for your ticket with a voucher and then cancel it, it will be returned to you! Nothing goes to waste with Ouigo bus... 😊
🆒 Safety, comfort and onboard services
Optimal comfort is offered on these buses Ouigo Bus!
You'll find fairly comfortable seats with legroom, free Wi-Fi (although limited), power outlets so you can play on your smartphone throughout the journey, toilets, reading lights, individual air conditioning, etc.
After testing by the Tictacteam, it seems that on top of all that, Ouigo bus has a really friendly captain!
🚉 Points of sale for travel
Lots of options for booking your Ouigo bus ticket! You can already buy it directly online on the website or through Tictactrip, it's super fast and easy! If you still don't trust technology, physical points of sale are there to help you!
You'll find all Ouigo bus (or Ouibus to friends) points of sale here.
♿️ Access for people with reduced mobility
Are you in a wheelchair or a person with a disability? Don't worry, spaces are available to guarantee you a comfortable and successful trip. Simply mention when booking your trip that you're a person with reduced mobility and you'll be welcomed and assisted by Ouigo bus (now Blablabus) staff.
Very important, to guarantee you a great Ouibus bus trip, you need to contact the company at least 36 working hours before your trip and everything will be ready when you arrive: 01 71 53 01 80.
🐯 Access for pets
Don't be sad, but you'll have to leave your beloved pet at home or at a neighbour's during your Ouigo bus trip. Yes, unfortunately, the company doesn't accept animals! Then again, if everyone brought their pet, Ouigo bus would turn into a real Noah's Ark...
However, don't worry if you have a guide dog, it can accompany you on the bus for free!
💺 Seat selection
In theory, you can choose your seat on Ouibus or Ouigo bus (BlaBlabus) buses when booking.
Please note, sometimes a seat is assigned to you directly when you book your trip. So let's cross our fingers that you don't end up next to a snorer or somewhat rowdy children. If you book at the same time as your travel companion, you're more likely to end up side by side (good news? you decide).
According to the experience of some Tictacteam members, some Ouibus buses have open seating, so come 30 minutes early anyway for a chance to choose your seat and have a great Ouibus trip!
📞 Contact and phone number
What? You're still missing information? That's not possible, we thought we covered everything...
For more information you can go directly to the Ouibus website
And if you have other questions you can contact them by email via the contact page, or via their non-surcharged customer service number: 01 71 53 01 80 (Monday to Saturday, 9am to 8pm).
🏅 Loyalty program
At the moment Ouigo bus, or rather Ouibus, doesn't yet offer a loyalty program. We imagine it would be tricky for them to offer promotions on tickets that are already cheap... However, the company can run occasional promotions with promo codes! Don't hesitate to check if any codes are available to keep saving on your trip. 😊
Main destinations of the Ouigo bus company
Ouigo bus Lyon
Lyon is France's 3rd largest city, so it's only natural that Ouigo bus offers connections to and from the capital of the Gauls! Ouigo bus serves many destinations from this beautiful city - around sixty, in fact!
Legend has it that a crocodile was once found in the Rhône near Lyon! Don't worry, that was back in 1745... In the meantime, you can head to Parc de la Tête d'Or, where at least you'll see much less frightening animals. If you're not an animal person, head instead to the Musée des Confluences, Place Bellecour or Vieux Lyon.
Good news for sports fans: the ski resorts are not far from the capital of the Gauls, and can be reached from Lyon by Ouigo bus. Get your ski suit and goggles ready, but watch out for avalanches!
Ouigo bus Paris
Paris is the main stop for the Ouigo bus company (a nickname for Ouibus, as you've surely guessed). Indeed, all roads may not lead to Rome, but they do lead to the City of Light!
Take a close look at your ticket to know where you'll arrive - there are 4 stops serving Paris: Paris Orly-Sud, Paris CDG (the airport), Paris Bercy (city centre) and Parc Astérix. It's easy to get confused, but that just goes to show how well Paris is served by Ouigo Bus.
From Paris, you can reach nearly 90 destinations across France and Europe. Whether you're a jet-setter or a first-time traveller, we recommend exploring Europe with Paris as your starting point!
Ouigo bus London
London is a must-see destination on any tour of Europe. Big Ben, Buckingham Palace or the Theatreland of West End, it's all impressive! If you're planning some shopping, don't forget your bank card - you'll find some great deals!
Ouigo bus connects London to more than 30 cities in Europe: Bruges, Paris, Limoges, Lille, Lyon, Bourg-Saint-Maurice, Toulouse, Bordeaux, and more. Wherever you're starting from, we guarantee you can find a cheap ticket to London!
One last tip: during your stay in London, be sure to make a detour to the Tate Modern, a landmark museum of the British capital. If museums aren't your thing, at least take in the architecture, which is simply "amazing"!
History of the Ouigo bus bus company
Ouigo Bus is the low-cost bus service from SNCF! To be honest, Ouigo Bus doesn't really exist - the official name is Ouibus. However, since everyone (including you) gets it wrong, this page can still be useful :). Are we right?
The pink and blue Ouigo buses have been criss-crossing French roads since 2015. However, they already existed since 2009 under the name IDBUS. It's hard to keep track, we'll grant you that...
Ouigo Bus offers long-distance routes from just 5 euros! Yes, it's possible to go on holiday for €5, leaving you enough to treat yourself to a great restaurant meal, better than the pre-packaged sandwiches from petrol stations! Live the good life :)
With Ouigo Bus, you can travel across Europe cheaply with your friends or family. In total, more than 300 destinations are available across 10 countries in Europe! To top it off, new destinations are added on a regular basis. In total, Ouibus offers more than 18,000 bus routes throughout the year.
What's more, Ouigo Bus buses are very comfortable and equipped with power outlets and Wi-Fi. With this level of comfort, you won't want to get off the bus...
One last clarification if you're still confused: the term Ouigo bus comes from travellers mixing up the Ouibus buses with the trains, which are actually called Ouigo! Is that clear now?
Choose from among the top routes for
Ouigo Bus in France: Lyon, Bordeaux, Lille, Nantes, Toulouse, Rennes, Marseille, etc...
So head over to our bus comparison site to find your cheap Ouigo Bus ticket!
Oh, by the way, one last-minute piece of news: Ouigo bus (or rather Ouibus) is becoming Blablabus! So get ready for the name change, because that's really all that's going to change... ;)
See also
