Do you want to exchange your ticket?

You have just bought your tickets at Tictactrip but catastrophe you can no longer travel on the originally chosen date.
A last-minute change, an error on your ticket or simply a desire not to travel are all reasons to want to exchange your ticket.

Don't worry! We will see in this section what options are available to you so you can exchange your tickets with peace of mind.

For a large number of companies it will be very easy to proceed with an exchange. But be careful there can still be certain conditions.

Note that in all cases it is impossible to proceed with ticket exchange on the Tictactrip website. You will need to go directly to the partner company's website or contact our after-sales service. To contact us, we invite you to consult our dedicated FAQ: https://www.tictactrip.eu/faq/comment-contacter-tictactrip.

We sell different SNCF tickets:

• TGV Inoui tickets,

• Intercités tickets

• TER tickets

• Keolis Shuttle tickets

Depending on the ticket type, exchange may be possible under conditions. It is then easier for you to contact our great customer service team who will be delighted to communicate the conditions to you on a case-by-case basis.
If these suit you, you can then request an exchange for the desired date.

Finally, if the new ticket fare is higher, you will need to pay the difference.

Your desire to escape across the Channel falls through and you are forced to postpone your trip.
With Eurostar, the exchangeable tickets are:

• The Standard ticket with an exchange fee of €40.

• The Standard Premier ticket with an exchange fee of €50.

• The Business Premier ticket exchangeable up to 60 days after departure.

Please contact us for any exchange request.

Since the merger of Thalys with Eurostar, the exchange is done according to the fare class of your ticket:

• Eurostar Standard and Eurostar Plus: exchange of date or time free of charge until 1 hour before departure (you simply pay any price difference). Refund is only possible if you do so at least 7 days before departure, at a cost of €25 per person and per journey.

• Eurostar Premier: exchange and refund free of charge, up to 48 hours after the initial departure time.

Please contact us for any exchange request.

The exchange of Lyria ticket is done according to the flexibility of the ticket:

• Standard and standard First ticket flexible only with €30 fee.

• Business First ticket exchange free of charge.

Please contact us for any exchange request.

It's very simple, for a Deutsche Bahn ticket, go to this link. You will simply need to have your order number shown on your ticket to exchange your ticket.

With Bus Blablacar as with ticket cancellation, you must contact customer service specifying the new date and time desired for your new trip.

The modification fee is 5€. To this, you will need to add the price difference of the new ticket.

Are you forced to exchange your ski resort stay dates? Exchanging your Altibus ticket is possible. To do this, contact us so that we can exchange your ticket as much as possible.
The ticket exchange fee is 5€.

It is only possible to modify the time and date of a ticket up to 48 hours before the departure date. A modified ticket cannot be refunded afterwards.

Flixbus ticket exchange is recent, to the delight of many. The procedure is simple. Just contact customer service by phone or through the contact form.
So, if you made a mistake on the date or destination, we can quickly correct it.

The ticket modification fee is also 5€.

Unfortunately, for a few companies it is not possible to exchange your tickets. This is notably the case with Alsa, the Spanish bus company.

You now know how to exchange your ticket. In case of doubt, we will always be here to help you via our contact form. So don't hesitate!