How to contact us?

You have an issue with using our site, a problem with your reservation, or an emergency you need to tell us about? Don't panic, we're here to help you!

In order to optimize communication between us, here is various useful information to contact Tictactrip directly depending on the reason why you want to reach us !

As an online agency we know it can be a real headache to find phone numbers or be sure of getting a response to your request.
We can already reassure you that all requests sent by email, on social media or via the contact form are processed within a maximum of 24 hours. But often you will get a response within hours. And even on weekends!

You can also find the answer to your question by visiting the FAQ page dedicated to your search. Indeed, our FAQs aim to provide you with the information you're looking for in the fastest and most efficient way possible because we believe at Tictactrip that your time is precious!

You want to cancel a trip, you're encountering an issue, or you have a question about your reservation?
The simplest way is to contact us via our support form. Our team handles all your requests with joy and good humor. You automatically receive a message confirming that your request has been sent. While waiting for it to be resolved, do not submit a duplicate request, do not try to book a new ticket or anything else. Wait for us to provide you with a solution before doing anything
If your request is urgent, simply click on urgent when you receive the automatic confirmation email of your request.

You can also contact us by clicking the contact button at the top right then select customer service . This will open a form for you to fill out.

Finally, if you wish, we have made a number available during our opening hours to provide you with additional assistance. You'll find it at the top of our page.

No matter what company you are, if you have questions about a potential partnership project or any other proposal, you can contact us at the following email address: sales@tictactrip.eu. We'll be happy to explore the various possibilities.

Tourist offices? Ski resorts? Festivals? You can also request to integrate one of our widgets on your site by visiting this page.

Note that all emails about advertising and spam are not opened

We also have a dedicated email address for any other requests not mentioned above: contact@tictactrip.eu.

Finally, you've probably noticed that Tictactrip is very active on social networks, particularly:

• Tictactrip Facebook,
• Tictactrip Twitter,
• Tictactrip Instagram.

Our community manager will be happy to respond to your messages on social networks and guide you as best as possible based on your needs!

You now have all the tools you need to contact us and reach the appropriate service in the best way possible depending on your issue!

Looking forward to connecting with you about your needs.