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I'd like to change the name on my tickets, how do I do it?

Errors concerning information related to ticket purchases are common. Indeed, sometimes the dates chosen may be incorrect due to carelessness and sometimes it's the name written on the ticket that causes problems. In fact, absent-mindedness, a typo or booking a ticket for someone other than yourself can be reasons that push you to want to change the name on your ticket.

It should also be noted that with most transport companies, tickets are non-transferable. This means that only the person whose name is written on the ticket will be able to travel with it. During a check, if it's not your own name that appears, you could be penalized and forced to pay a fine. So be careful. Always check your tickets before traveling!

Let's discover together the steps to follow in order to successfully change the name on your ticket, when it's possible!

Cases where it's possible and quick to modify the name on your ticket

Fortunately for you, with some companies, it is VERY simple to change the name on your ticket. This is notably the case with the Flixbus company. Changing the name on your Flixbus ticket is a breeze! You just need to go to your Flixbus account here: https://shop.flixbus.fr/rebooking/login.

For now, Flixbus is the only Tictactrip partner company where it is possible to change the name on your ticket.

So remember to check your ticket (in the image below) to make sure the correct name is shown!

FlixBus ticket passenger name name change Tictactrip ticket

Steps to modify the name on your ticket for other transport companies

Unfortunately, with all other companies, it will be impossible for you to change the name or have the name on your ticket changed.

As a result, the only way you will be able to change the name on your ticket is to exchange it and/or cancel it and book it again.

It is therefore not possible for you to change the name on your TER ticket, change the name on your Inoui ticket or BlaBlaBus.

To cancel and rebook your ticket following your name error, we invite you to refer directly to our dedicated FAQ: https://www.tictactrip.eu/faq/politique-annulation-remboursement-billet or contact our customer support directly to obtain the cancellation of your ticket.

Tictactrip Team

Updated time: 19/09/2020.

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