Ouigo Train Classique, the new Ouigo trains

You can book a OUIGO ticket in several ways, depending on your habits and preferences. Whether you prefer human contact or a digital approach, several options are available to buy your ticket simply.

At a physical point of sale, you can go directly to certain stations equipped with OUIGO kiosks or to a partner travel agency. These points of sale can help you plan your route, especially if you're combining several modes of transport. You can also buy your OUIGO tickets at certain partner tobacco shops, depending on their equipment.

But today, the simplest and fastest method remains online purchase. Platforms like Tictactrip let you not only book a OUIGO ticket, but also compare different companies (train, bus, carpooling) and combine several modes of transport to create a complete, optimized itinerary.

On Tictactrip, in just a few clicks, you can:

• Book a OUIGO ticket
• Compare prices and schedules with other companies (TER, TGV, bus, carpooling...)
• Combine several routes to reach less-served destinations
• Receive your e-tickets directly by email or on mobile

Whether you're planning a simple one-way trip for a weekend or a complex journey across several countries, Tictactrip is a valuable ally for organizing your trip easily, at the best price. From home or on the go, everything is centralized on a single interface.

Whether you choose to book at the station, with a travel agent or online, the important thing is to compare the available options. And if you're looking for flexibility, speed and time savings, booking via Tictactrip is an ideal solution.

OUIGO Train Classique loyalty program

Unlike some rail companies, OUIGO Train Classique doesn't offer a traditional loyalty program with accumulable points or status cards. This choice reflects the brand's philosophy: offering trips accessible to everyone, without extra costs linked to managing a rewards program.

That doesn't mean regular travelers get no benefits. Throughout the year, OUIGO offers special deals, flash sales or exclusive promotions, available to everyone. To take advantage of them, simply sign up for the OUIGO newsletter and receive the best fares or last-minute alerts first.

It's a simple and effective way to get benefits without the constraint of signing up for a complex program.

OUIGO Train Classique promo code

Traveling by train with OUIGO Train Classique is simple and practical, but as with any trip, it's important to pack carefully to avoid unpleasant surprises. The OUIGO baggage policy is clear, with precise rules to follow depending on your ticket type and the size of your belongings.

With a standard OUIGO ticket, you're entitled to:

• One handbag with maximum size 36 x 27 x 15 cm
• One cabin bag with maximum size 55 x 35 x 25 cm

Both bags are included in the ticket price. If you need more space, you can add an extra bag when booking, for a variable fee of between €5 and €20 depending on the size and when it's added (initial booking or afterwards).

Bulky items and specific equipment

OUIGO also accepts certain bulky items, provided they meet specific conditions. For example:

• Musical instruments (such as a cello or guitar in a hard case) are allowed if they measure less than 2 meters long.
• Skis and snowboards are also accepted on board, and counted as a carry-on bag, as long as they're properly stored in a suitable cover.

It's advisable to clearly declare any unusual or extra baggage when booking, to avoid last-minute fees or boarding refusal. Onboard staff may refuse a non-compliant bag if it obstructs circulation or other passengers' comfort.

Traveling with OUIGO Train Classique simply means planning ahead for the volume of your belongings. Respect the allowed sizes, add a bag if needed, and bring a cover for special equipment: with these few steps, your trip will go smoothly.

At OUIGO, ticketing is designed to be as simple as its prices. This low-cost SNCF offer provides a 100% paperless, fast and flexible experience, so everyone can easily book a train trip at a low price.

All OUIGO tickets are e-tickets. Once your purchase is complete, you receive your ticket directly by email or in your mobile app. You can show it on your smartphone during the inspection, or print it if you prefer. No more waiting in line at the station or lost tickets: everything is right at hand.

To simplify access to the train, OUIGO offers only one travel class, accessible to everyone. But that doesn't mean you can't personalize your trip: several options are available when booking to meet your needs:

• Choice of your seat (window, aisle, table for four, etc.)
• Adding extra baggage
• Bike transport
• Onboard WiFi access (depending on the train)

And if you're traveling as a group, consider the Pack Tribu: a great deal that lets you travel four for the price of three. It's the ideal option for families, friends or even colleagues traveling together.

Whether you're traveling alone, as a couple or in a group, for a weekend getaway or a long journey, OUIGO offers clear and accessible ticketing. And above all, the earlier you book, the lower the prices. A tip: plan ahead and enjoy the best fares for smart travel!

Traveling with minors aboard a OUIGO Train Classique: what you need to know

If you're traveling with a minor aboard a OUIGO Train Classique train, it's essential to know the applicable rules to ensure a safe and stress-free trip for the whole family.

Children under 4: they can travel free of charge, provided they sit on an adult's lap. If you'd like them to have their own seat, you'll need to buy a child ticket at the applicable rate. This flexibility lets families travel at a lower cost.

Children aged 4 to 11: they can travel alone aboard a OUIGO train, but only if you provide a written and signed parental authorization from the legal guardian. This authorization must be shown in case of an onboard check.

Teenagers aged 12 to 16: they can also travel unaccompanied, but must have identification (ID card or passport) in addition to the signed parental authorization. This rule ensures their independence while guaranteeing their safety.

It's important to note that OUIGO does not offer an escort service for unaccompanied minors. If your child cannot travel alone, they'll need to be accompanied by an adult or relative. You could also consider other companies offering a dedicated escort service.

In short, traveling with a child on a OUIGO train is entirely possible and often cost-effective. You just need to prepare the necessary documents, especially for unaccompanied children, and plan the trip carefully. This will ensure a stress-free journey, whether traveling as a family or for a young independent traveler.

Traveling by train can sometimes seem intimidating for people with disabilities or reduced mobility. That's why OUIGO Train Classique has set up a range of measures to make the travel experience simpler, smoother and more inclusive. Whether you use a wheelchair, are visually impaired or have difficulty getting around, adapted solutions exist.

For wheelchair users, reserved spaces are provided aboard OUIGO Train Classique trains. These spaces are designed to guarantee comfortable and safe access. It's essential to inform them of your situation when booking to ensure availability of these seats.

If you are hard of hearing or visually impaired, OUIGO also offers specific measures. Announcements on the trains are both audible and visual (on screens), letting everyone follow information in real time. In addition, assistance can be requested for boarding and alighting, to help you throughout your journey.

People with reduced mobility who don't need a wheelchair can benefit from seats located near the doors, reducing movement inside the train. Again, it's recommended to mention your needs when booking to access these accommodations.

Assistance for passengers with disabilities begins at the departure station, and continues through to the arrival station. It's advisable to arrive about 30 minutes before the train departs so the OUIGO team can assist you under the best conditions.

OUIGO is committed to making train travel accessible to all. Having traveled with OUIGO in this context myself, I can attest to the professionalism and attention given to every passenger. This is one of the reasons why I recommend OUIGO Train Classique for people with specific needs.

Finally, since each situation is unique, we recommend contacting OUIGO before your departure to best adapt your trip. Planning ahead ensures a smoother, more comfortable and enjoyable experience. Train travel can and should be accessible to everyone, and OUIGO works toward this every day.

Cancellation and change policy for OUIGO Train Classique tickets

OUIGO Train Classique tickets are offered at very competitive prices, which comes with fairly strict cancellation conditions. As a general rule, tickets are non-refundable once purchased. This is a deliberate choice by OUIGO to keep prices as low as possible for all travelers.

That said, you can change your ticket up to 1 hour before departure. You can change the date, time or even destination, subject to availability. Change fees may apply, depending on when the request is made and the price of the new ticket.

Exceptions may be considered in cases of force majeure (serious illness, accident, etc.). In this case, you must contact OUIGO customer service directly and provide supporting documentation. The decision to cancel or refund remains at the company's discretion.

Refund in case of train cancellation or delay

If your OUIGO Train Classique train is cancelled or delayed by more than 60 minutes, you're entitled to compensation. This request must be made within 60 days of your travel date, directly via the official OUIGO website.

The refund is issued as OUIGO vouchers, valid for a future booking. The amount depends on the delay recorded:

• Delay of 60 to 119 minutes: compensation of 25% of the ticket price
• Delay of 120 minutes or more: compensation of 50% of the ticket price

If OUIGO cancels the train, you can also get a full refund as a voucher or sometimes by bank transfer, depending on the case.

Before buying your tickets, we recommend reading the terms and conditions carefully, available on the OUIGO website. This will let you travel with complete peace of mind, knowing exactly what your options are in case of the unexpected.

Would you like to travel with your pet aboard a OUIGO train? It's entirely possible, provided you follow certain rules set by the company. As with any rail offer, specific conditions apply to ensure the comfort of all passengers — both human and animal.

To start, you must buy a specific ticket for your pet: the OUIGO Pet Ticket. This ticket has a fixed price of €30, regardless of your route. A price that remains competitive compared to other rail companies.

Your pet must travel in a suitable rigid carrier or bag, with maximum dimensions of 45 cm × 30 cm × 25 cm. This container must be placed at your feet for the entire journey. For safety reasons, no animal may move freely in the carriage, even if calm and used to travel.

Animals allowed on board are:

1. Dogs: all breeds are accepted, provided they're transported in a compliant carrier.
2. Cats: whether a kitten or an adult cat, carrying in a carrier is mandatory.
3. Rabbits: welcome on board, always in a suitable container.
4. Small birds: accepted if in a secure cage.

Note: only the pets mentioned above are allowed. Reptiles, rodents, ferrets, or exotic animals are not permitted aboard OUIGO trains. This rule is designed to guarantee the peace and safety of all travelers.

Finally, it's advisable to prepare your pet well before departure: familiarize them with their carrier, provide water, and avoid feeding them right before the trip. This will help make the experience more pleasant for them… and for you.

In short, traveling with your pet aboard a OUIGO Train Classique is entirely feasible — as long as you follow the transport conditions and remember to book your ticket in advance. Your four-legged companion can also enjoy a comfortable and safe journey!