Tictactrip support (FAQ)

Have you recently travelled by bus and realized after your journey that you forgot an object on board?
Find out how to contact the relevant company and how to retrieve your lost bus item!
With Blablabus, if you forgot an object on the bus, it will be possible for you to retrieve it. Well deserved, you might say!
To start the process of retrieving your lost Blablabus item, you will just need to fill out a form. To fill it out, click here!
In this form, remember to choose the following issue: "Lost/forgotten luggage".
In order to find your belongings as easily and quickly as possible, certain information will be requested from you. Namely:
Information about your journey: Booking reference, Bus number, departure and destination of the journey as well as the date of your journey.
Information about your identity: your last name and first name, your email address and your phone number.
Finally, information about the lost and potentially found item: The type of object concerned by your request, the color of it, the location where the object was during your journey (in the luggage compartment or inside the bus) and finally the brand of your lost item.
Once all this information is provided, the Blablabus team will begin thorough searches and contact you to keep you updated.
Flixbus offers you a quick solution to access Flixbus found objects.
First, you will need to register your lost Flixbus item via this Flixbus lost object form.
To fill out this form, simply click on the "Contact us" button and fill out the form. Make sure to provide as much information as possible about your lost item so it can be easily identified by the Flixbus team.
Then, go to the Flixbus found items site. By entering your booking number you will access the list of found items and you will be able to track the search for your item on the bus for your past trip. Hoping that your item is there...
Of course, there are a few tricks to avoid forgetting your belongings on board buses during your trips. Telling you to avoid being absent-minded is not really advice... But we can fix that! Here's how.
First, start by traveling light. Because fewer belongings also means fewer chances of losing your luggage on the bus. You can also avoid taking your belongings out of your hand luggage. That way, if you don't forget your suitcase in the hold, you'll leave with all your belongings!
Otherwise, you can ask your neighbor to remind you not to forget such and such item when you leave... That can always help you.
Also, perhaps setting a reminder and/or an alarm on your phone can help you not forget anything when you arrive at your destination!
Finally, remember to label your luggage and potentially each item you are certain to take out during your trip. That way, even if you forget an item on the bus, it will be easily identifiable by the bus company team!
Tictactrip Team
Updated time: 05/03/2021.