SBB CFF train tickets to travel around Switzerland

Travelling with SBB trains is about much more than getting from point A to point B. It's a smooth, enjoyable experience, made even more rewarding if you're a member of their loyalty programme. On every trip, you not only enjoy the comfort of travel, but also plenty of benefits reserved for regular travellers.

The SBB loyalty programme
As a member, you earn points every time you take an SBB train. These points can then be exchanged for free tickets, discounts or exclusive offers. For instance, a few business trips can easily turn into an affordable weekend getaway.

Signing up for the programme is simple and free. All you need to do is create an account on the official SBB website or via their mobile app. In just a few clicks, you'll have access to a personal space where your points are tracked and your benefits can be activated at any time.

As with any good loyalty programme, the more you travel, the more you're rewarded. It's SBB's way of thanking its most loyal passengers with tailored perks.

SBB promo codes: deals not to be missed

In addition to the loyalty programme, SBB occasionally offers promo codes. These special offers let you get attractive discounts on your tickets, and sometimes even free trips.

These codes may be shared via:

• The SBB website or mobile app
• The official newsletter
• Partner or seasonal campaigns

Do note, however, that SBB promo codes are often time-limited and subject to certain terms of use (dates, destinations, ticket types). Be sure to read the terms carefully before finalising your booking.

In summary: between the loyalty points earned on every trip and the deals available through promo codes, travelling with SBB can turn out to be not only comfortable and reliable, but also very cost-effective. So why not make the most of these benefits for your next trip?

Just like a conductor coordinating every instrument, SBB has put in place a precise cancellation policy to support travellers in every situation. Ready to discover the essential rules before booking? Follow the guide.

Cancelling before departure
As a general rule, you can cancel your ticket before departure and request a refund. But be careful: this depends on the type of ticket. For example, advance-purchase or promotional tickets are neither refundable nor exchangeable. Like a discounted concert ticket, once booked, it cannot be changed.

Standard and reduced-fare tickets
These tickets can be cancelled before departure, subject to an administrative fee. Think of it like a product return with a handling fee: possible, but regulated. Conditions vary depending on the purchase channel (SBB website, ticket counter, app).

Non-refundable tickets
Some discounted fares — such as clearance tickets — are firm and final. As with a low-cost plane ticket, a good deal often means less flexibility.

SBB train refund policy

Whether a ticket can be refunded depends on several factors: ticket type, timing of the request, and any exceptional circumstances. Here are the key points to remember.

Voluntary refund (before the trip)
For standard or reduced-fare tickets, a refund is possible if the request is made before departure, subject to a processing fee. The refund is issued via the original payment method (card, bank transfer, etc.).

Refund in the event of an SBB issue
If your train is cancelled or suffers a significant delay, SBB may offer a refund or an alternative solution. It's a simple guarantee: if the service isn't provided, you don't lose out.

Non-refundable tickets
Promotional tickets, advance-purchase tickets and certain special offers are not refundable. Once purchased, they are considered final.

Important to remember
Always check the specific conditions of your ticket at the time of purchase. Just as you check the weather before a hike, it's best to plan ahead to avoid unpleasant surprises.

Let's start by exploring the different ticket options offered by the Swiss Federal Railways (SBB). Whether you prefer paper or digital solutions, SBB has thought of everything, like a chef adapting the menu to everyone's tastes.

SBB paper tickets

Traditional tickets are still available for those who prefer a physical version. You can buy them at station counters, ticket machines, or certain authorised travel agencies. A tip: keep your ticket safe, as you would with an important document. If lost, it cannot be reissued.

SBB e-tickets

For extra convenience, e-tickets are available via the official SBB website or their mobile app. Once purchased, they are saved directly on your phone, ready to be shown at inspection. No more digging through your pockets or bag — your ticket is right at hand, safe and sound.

SBB ticket classes

SBB offers two travel classes to suit your preferences:

• 1st class: ideal for those looking for more space, quiet and comfort. If you want to work, relax or enjoy a calmer environment, this option is perfect for you.
• 2nd class: more affordable, it remains very comfortable and well equipped for daily journeys or getaways. A balanced solution between price and quality of service.

In short, whether you choose a paper ticket or an e-ticket, first or second class, travelling with SBB means choosing flexibility and comfort. All that's left is to select the option that best suits your wishes and your budget. Have a great trip!

A successful trip always starts with a good booking. Whether you're a rail regular or an occasional traveller, booking an SBB ticket may seem complicated at first. Don't worry, we'll guide you step by step to make it simple and natural.

Booking at the station or an agency
You can buy your tickets directly at SBB counters in stations. Easy to spot, these desks offer personalised help: staff are there to answer all your questions. Self-service kiosks are also available in main stations: practical, fast, and as easy to use as a vending machine.

Partner travel agencies
Some travel agencies also sell SBB tickets. This is a good option if you want to compare offers, get advice, and book several services at once (accommodation, activities, etc.).

Online booking: fast and flexible
For those who value speed, online booking is ideal. With platforms like Tictactrip, you can book your SBB tickets in a few clicks, from home or your mobile.

Why book your SBB tickets with Tictactrip?
Tictactrip doesn't just offer SBB tickets: the platform also lets you compare different options (train, bus, carpooling) and combine several modes of transport to optimise your journey. Whether it's to save time, save money or reduce your carbon footprint, Tictactrip helps you build the itinerary best suited to your needs.

In short, several ways are available to book your SBB tickets:

• At station counters
• At self-service kiosks
• At authorised travel agencies
• Online on platforms like Tictactrip

Choose the option that suits you best. After all, every great trip starts with booking your ticket.

Travel conditions for minors on board SBB trains adapt to each age group, like pieces of a puzzle fitting together to ensure safety and peace of mind. Each age has its own rules, designed to support young travellers throughout their journey.

Children under 6

Children under 6 cannot travel alone. They must be accompanied by an adult with a valid ticket. This is an essential safety measure, like a net under a trapeze artist: discreet, but essential.

Children aged 6 to 12

Children aged 6 to 12 can travel alone under certain conditions. They must be considered sufficiently independent, and written parental authorisation is required. It's often their first great adventure, a bit like learning to ride a bike without stabilisers — a mix of excitement and responsibility.

Teenagers aged 13 to 16

Young people aged 13 to 16 are allowed to travel alone, provided they carry valid ID. This opens the door to more independence, letting them discover Switzerland or Europe with confidence.

Fares for children

Good news for families: children under 6 travel free if accompanied by an adult with a ticket. A real boost for the budget, like a free ride on a carousel.

International travel and required documents

For minors travelling alone internationally, extra documents may be required (exit authorisation, passport, etc.). It's essential to check in advance, just as you would before going through airport customs.

"Kinder Begleiten" escort service

SBB offers an escort service specially designed for children aged 6 to 14 travelling alone: Kinder Begleiten. An SBB attendant stays with the child throughout the journey to supervise them and ensure their comfort. This service must be booked in advance.

In short, travelling alone as a minor on board SBB trains is entirely possible and can become a wonderful adventure. With suitable supervision, clear rules and sometimes a little preparation beforehand, young travellers can explore the railway world safely.

Travelling with SBB trains is about much more than getting from point A to point B. It's a smooth, enjoyable experience, made even more rewarding if you're a member of their loyalty programme. On every trip, you not only enjoy the comfort of travel, but also plenty of benefits reserved for regular travellers.

The SBB loyalty programme
As a member, you earn points every time you take an SBB train. These points can then be exchanged for free tickets, discounts or exclusive offers. For instance, a few business trips can easily turn into an affordable weekend getaway.

Signing up for the programme is simple and free. All you need to do is create an account on the official SBB website or via their mobile app. In just a few clicks, you'll have access to a personal space where your points are tracked and your benefits can be activated at any time.

As with any good loyalty programme, the more you travel, the more you're rewarded. It's SBB's way of thanking its most loyal passengers with tailored perks.

SBB promo codes: deals not to be missed

In addition to the loyalty programme, SBB occasionally offers promo codes. These special offers let you get attractive discounts on your tickets, and sometimes even free trips.

These codes may be shared via:

• The SBB website or mobile app
• The official newsletter
• Partner or seasonal campaigns

Do note, however, that SBB promo codes are often time-limited and subject to certain terms of use (dates, destinations, ticket types). Be sure to read the terms carefully before finalising your booking.

In summary: between the loyalty points earned on every trip and the deals available through promo codes, travelling with SBB can turn out to be not only comfortable and reliable, but also very cost-effective. So why not make the most of these benefits for your next trip?

Travelling with SBB means setting off on a path designed for everyone. Like a carefully laid-out trail, the Swiss rail network strives to be accessible, whatever the traveller's profile. SBB pays particular attention to people with disabilities, with concrete measures to make every step of the journey easier.

If you use a wheelchair, you'll find adapted access ramps on most trains. Like a sturdy bridge crossing an obstacle, this equipment lets you board and alight safely and independently.

Visually impaired or blind travellers benefit from an audio guidance system in several stations. Like a lighthouse guiding ships through fog, these audio cues make it easier to find your way and make the journey calmer.

For deaf or hard-of-hearing passengers, every carriage is equipped with visual information screens. These dynamic displays show journey details in real time, like a clear, readable story accompanying every stage of the trip.

To ensure suitable assistance, it's recommended to contact SBB customer service before departure. Much like a hiker carefully planning their route, this step lets you anticipate the specific needs of your journey. SBB staff are trained and ready to listen, helping you organise your trip.

In short, SBB works every day to make train travel accessible to everyone. While every journey has its challenges, the company carefully orchestrates a range of services so everyone can travel comfortably and with confidence. A true railway harmony where every passenger finds their place.

Travelling with your pet by train means sharing an adventure and strengthening the unique bond between you. SBB trains make these trips easier so you can explore Europe together in the best conditions. Here's everything you need to know to prepare for your journey with your four-legged companion.

Small pets: free travel

If your pet is small — such as a dog up to 30 cm at the shoulder, a cat, a rabbit or a small mammal — it can travel for free, provided it's carried in a bag, basket or cage no bigger than 70 x 30 x 50 cm. That's about the size of a sports bag or cabin luggage.

Large dogs: ticket required

For larger dogs, a half-fare ticket is required, regardless of distance. This fare applies as a contribution towards the space taken up on board — a bit like a supplement for a more spacious seat on a plane. If you travel regularly, the dog travel card (CHF 35.- per month or CHF 200.- per year) can be a good option, especially if you have a half-fare card or a GA.

Transport conditions to follow

• Dogs must be kept on a lead and muzzled throughout the journey.
• Cats, rabbits and small mammals must stay in a secure cage or carrier.
• Make sure your pet is comfortable and doesn't disturb other passengers.

Pets accepted on board SBB trains:

• Dogs (small and large)
• Cats
• Rabbits
• Small mammals (ferrets, hamsters, rats…)
• Birds (in a cage only)

In short, travelling with your pet on board SBB trains is not only allowed but also well regulated to ensure comfort and safety for all passengers. With a bit of organisation, you can give your faithful companion a lovely getaway through Swiss and European landscapes. An experience to share together, quite simply.